Wendy's — Restaurant in Rexburg

DO YOURSELF A FAVOR AND DO NOT STEP FOOT INTO THIS WENDY’s. TAKE THE EXTRA 10 MINUTES TO DRIVE TO THE FAR SUPERIOR WENDY’s ON THE OTHER SIDE OF TOWN.

If I could rate this location 0 stars, I would. Wendy herself would be disappointed of this location and would never return to this location herself.

This is the absolute worst Wendy’s I’ve ever been to in my entire life. It needs to be checked by Wendy’s Corporate.

I’ve been to this location quite a few times as a DoorDasher as well as a customer. The BIGGEST PROBLEM is the Management, I’ve never dealt with such a group of inconsiderate individuals. -My family ordered a FROSTY FRIGHTS Kid’s Meal (specifically for Halloween for their FROSTY FRIGHTS TOY during Halloween time) after ordering, they gave my family a butterfly toy without even mentioning that they didn’t have any more of the FROSTY FRIGHTS Kid’s Toys. I promptly entered into the store to get the butterfly toy switched with the correct toy, I was told they didn’t have any more. I asked about the toy that came with the BOO BAG, which is almost the exact same toy as the FROSTY FRIGHTS toy that I asked for but in GLOW IN THE DARK. The cashier was great and went to grab me one, as she went to get me one the Manager blurted very rudely and unprofessionally, “WE CAN’T SELL THOSE!!” He then approached the situation and I explained that it was only fair that I received that toy due to not having the toy originally asked for. Afterward, he stated that they had the exact number of that type of toy for the BOO BAG meals and there were no exemptions. He then called over another manager as he was unable to deal with contention and she said the same but in a bit nicer manner.

As a Dasher, EVERY SINGLE time I have an order at this location they don’t even start it until I arrive to the location and have the order “checked in” as at every other location they will have the orders ready when I arrive. I’ve brought this issue up with the workers and have been given the excuse that it depends on how the customer orders it. This isn’t true because I have never had this issue with any Wendy’s location or restaurant whatsoever.

0/10, the managers at this location need to be fired (especially the man in the morning shift that always where’s purple and no name tag) and replaced with people that are service minded.

This location has brought me nothing but anger and frustration since it opened, after Wendy’s making the worst decision of their lives and selling the original Wendy’s...

Ah, Wendy’s—the home of the iconic question, “Where’s the beef?” It seems today we have an answer: not in my burger. What you see here is less of a patty and more of a polite suggestion of meat, hiding timidly under a singular leaf of lettuce and a reluctant slice of cheese.

The patty itself resembles an earnest attempt to flatten a meatball that gave up halfway through its dream of becoming a burger. It’s dwarfed not just by the bun, but by my expectations. I’ve seen more robust protein offerings at vegetarian restaurants.

Adding insult to injury, the bacon garnish was a mere speck of crispy ambition. Together with the single slice of lettuce, it felt like an assembly line worker’s inside joke. "Throw in that one limp piece and call it gourmet!"

The bun, however, was fluffy and golden—almost mocking in its grandeur. It promised so much, and yet, when I bit in, the overwhelming flavor was... lettuce. The meat-to-bread ratio was so out of whack that even my hunger was confused.

Now, I understand times are tough, and inflation has hit us all—but perhaps it’s time to rename this masterpiece the "InvisiBurger." Or perhaps, "The Lean & Meager." A bold rebranding might at least manage my expectations next time.

In conclusion, Wendy’s, I still love you for your Frosties and your nuggets, but this burger left me as empty as the space between the patty and the edges of the bun.

Two stars—one for the effort, and one...

Oh, how my heart swells with unadulterated affection for the illustrious establishment known far and wide as Wendy's! Verily, the visual splendor of their offerings is akin to a feast that even the gods would envy, and the sumptuousness of each delectable morsel is positively transcendent! And let us not even dare to broach the topic of fiscal implications, for they are so remarkably reasonable that one might suspect the existence of a culinary wizard behind the scenes! Pray tell, how could I possibly restrain my adulation? On one glorious occasion, I procured a delightful assemblage of their celebrated nugget party pack, and lo and behold, they arrived at my doorstep, still radiating heat as though freshly conjured from the fiery depths of a fryer! The texture bore a delightful roughness and a satisfying crunch, yielding to the tender moistness within, each bite a symphony of spices and flavors bursting forth with exuberance. I cannot recommend this paradise of poultry highly enough! My numerous visits to this establishment have consistently been greeted with delightful exchanges, leaving my spirits aloft and my palate pleased. Indeed, were one to draw comparisons with the alternative location in the illustrious Rexburg, I would undoubtedly choose this haven of customer service where smiles abound and kindness...