Mike Duffy's Pub & Grill Richmond Heights — Restaurant in Richmond Heights

All kinda of stuff on the walls advertising Guinness, yet they didn't carry it. And that's what I ordered, so bartender suggested something else. I didn't want that and instead of telling me what else they had, she kept pushing the one other beer she suggested. I ordered a french dip.....had to pay extra for cheese. I've never ordered a french dip ANYWHERE, where cheese wasn't included. Even Arby's comes with it. So I ordered a Blue Moon. She sets the beer down and walks away. I have to call her over to ask for the orange slice that is supposed to be served with it. I get my food in a timely manner. It's hot, fries are hot. I only have cheese on half the sandwich and the other half not only doesn't have the cheese, half of it doesn't even have any meat on it. I barely got a quarter of the container of au jus. It tasted good, but was very poorly done. And not cheap. Also, the bartender never said another word to me. Finished my food and beer, had to put my debit card down before I was even talked to again. Only then was I asked if I wanted another beer. Nope, I'm ready to cash out. I do...

The first time my family tried to eat here, the restaurant was closed for lunch. Tonight we ate here after the Garden Glow. It wasn’t busy, but the experience wasn’t the best. My brother’s meal was entered wrong in the computer, but the waitress didn’t realize it until they brought out the meals. The waitress gave him a salad while he waited for his meal, since it was an entry error. My meal didn’t come out right either. I got the buffalo grilled chicken wrap with no cheese, hot sauce instead of ranch, and broccoli (which was the only veggie). It came out as a lettuce wrap with barely any chicken on it and it wasn’t grilled. The side was ranch, not hot sauce, and the broccoli was cold. I only ate the broccoli with hot sauce and sent the lettuce wrap home with my brother. I didn’t pay, but $11.99? I should’ve just ordered a salad for that price. Not very satisfied with the first visit. Waitress was very...

Awful experience. Clueless, incompetent server and bland, boring food. 30 minutes after we ordered entrees we were brought our check. Only problem was we never actually received our food. When we mentioned this our server looked like a deer in headlights and asked if we were sure we had ordered. Then she tried to make it sound like the kitchen’s fault when she had clearly just forgotten to ring in the order. I wish I had a time machine so I could go back and tell my past self to never spend money here, or better yet prevent my own birth to avoid even having the desire to in the first place. To their credit they took a Coke and an iced tea off our bill, which is great because I was really sweating the $4 I would have spent on them. I have to question the taste of the patrons who seem like regulars, but I guess I shouldn’t be surprised, it is a Richmond Heights establishment after all. Don’t...