Dunkin' — Restaurant in Richmond

When I came into this store last, I was politely greeted by a kind young man. He was very diligent and receptive toward me throughout the entire exchange. He made me feel very welcome and ensured he got my entire order correct. The whole time, he had a smile on his face and seemed like he was in a great mood. I have gone in several times, and the majority of the workers are rude and disrespectful; however, I believe his name was Andrew, and he was...

The young inexperienced chef in the back looked confused to what his job was. Causing a 17 minute wait for my food which when I received was absolutely ice cold, the cheese was not even melted. I chucked the whole sandwich out the window and this place was a complete waste of my time before church. Would not recommend this...

I asked for a complicated coffee order, and my server tackled it with no problem and made it perfect. Most places seem to have a hard time taking and completing orders these days, so job well...