Pupuseria El Salvadoreno — Restaurant in Richmond

I feel like all the reviews that it has been posted, they’re friend from the owner or they don’t know what authentic pupusas taste like. Ok I thought, according to the reviews, this place is awesome. Let’s try it out, to my surprise, the pupusas were dry and they didn’t have any food in it. Just dough, nothing in them. I ordered rice dough for mine and for my friend corn dough. So when they were served, all of them were rice what a customer service. Like i said I don’t know where this place got good reviews from, this place is not that good at all. I just got a responded from the owner and she’s stating that she checked on my table which is wrong information. I ordered my pupusas by phone, I repeated 2 times to the lady that one ordered was corn and the order one was rice dough. My order was all wrong, I understand that all the ladies were born in El Salvador, I never denied that matter. However when you’re born and raised in El Salvador, you know so well the authentic flavor of real pupusas. I know in a foreign country, it’s hard to find the real cheese and the seasoning but can u please provide more flavor, food in them and make sure to place the right orders...

This is the best restaurant I have visited, I was returning from Florida vacation, I live in Massachusetts, I found the restaurant in Google and went with my family to eat and WOW the most authentic food of my country EL SALVADOR incredibly tasty, fast service and super friendly staff told the waitress to tell the owner to open a restaurant in Massachusetts because the taste of the food transports me to my country the super unique and authentic flavor and at an excellent prices as great. I had the pleasure to talk to the owner and she’s super humble and kind is amazing to find so much in one place; Now I found a comment from a lady Mimi G....WANTS TO LET HER IKNOW THAT I KNOW WHAT IT IS A REAL PUPUSA.. AND ALSO I WANT TO SAY THAT I AM NOT FRIEND OF THE OWNER AS SHE SAYS THAT FOR THIS REASON THIS PLACE HAS GOOD REVIEWS, it is not true it has good reviews because the food is authentic with a unique flavor! thanks for the service and for the authentic food wish to have you closer to...

I have yet to eat in but get papusas Loroco regularly. They, along with the horchata and cebada remind me or Salvadoran staples like el Charito, abi Azteca, and la union. The coming and going of work trucks and vans, and the soft conversations of familial caliche Spanish do as well. The drive thru puts adds yet another reason I frequent this locality, and I always count my blessings that the second best papusa I’ve found in town is by far the most convenient by car. Ordering by phone is a test of my middle school Spanish, but the warm smiles at the counter when I enter, or order on the spot to go (“para ya va”), are always endearing. Always worth the wait, when there is one, I look forward to many...