Taco Bell — Restaurant in Richmond

Yesterday, I was trying to squeeze in as much yard work as I could despite typical Indiana weather. As a result, I hadn't had lunch even though it was packed in the back of the Honda. When a rainfront swept over the jobsite, I decided it was high time to head to Greens Fork for drinking water, which found me traveling north on Chester Boulevard. I don't advocate distracted driving. However, given the situation, I felt that I might utilize Taco Bell's drive-through (which at that instant revealed itself to be empty) and purchase two cheesy beans & rice burritos without their signature sauces. I 'killed' the radio as I pulled up, thought for a couple of seconds while glancing at the menu, and realized the defrost fan was almost as loud as the radio had been. In an intentional effort to communicate efficiently, given the circumstances, I dial the fan completely down. Immediately, I was welcomed, followed by a hospitable command, "Order when you're ready." Audibly shaken by this surprise, I tried (and failed) to reciprocate with a precise request for my inexpensive order. When she told me the price, I could hardly believe my ears, so I pulled forward for a double-take. Sure enough, it was only $3.19. Normally, I add guacamole as well as fire sauce. This was not the time for accessories since I was going to be driving. I was painfully aware that this business wasn't going to profit monetarily from this transaction, and by now, was fumbling through my change purse, looking betwixt nickels for the dime I knew I had. The cashier who already had the cash in one hand turned her head to receive info concerning the next order. I noticed the vehicle in my left mirror but refocused on finding that dime when reason kicked in, and I grabbed three nickels and then placed the change into a patient hand. No sooner had I chucked the purse back into my right pocket, I turned again only to find that same patient arm holding out my belated lunch. She gave her blessing as I accepted the sack; and I wished her a good day/evening as well before rolling forward. I have to add that not only were the burritos filling and delicious; but when I returned home from mom & pop,s I merely needed a pouch of tuna from my packed lunch to satisfy me before retiring for the night. Now I have to muse that such transactions, while they always pay off in the long term, don't just attract business (like the two cherry blossom trees when in full bloom) but must be a part of Taco Bell's mission statement. Most probably to provide a staple meal for expended customers who might be passing by. While I obviously can't offer even one kudo for this one-sided deal. I humbly offer these well-deserved...

If I could give a negative star, I definitely would for this Taco Bell on the Chester blvd. Horrible, stank attitudes from ALL the staff, AWFUL customer service skills and they completely screw you on the amount of meat, cheese, whatever you should be getting on your food. ..AND I can’t recall a time they have ever gotten our order completely right and didn’t either forget an item, short us or birn something and still give it to us. it’s really not that hard.. especially when we dont ask for anything to be specially made… 👎🏼👎🏼 BOOOO. - hands down the suckiest Taco Bell we’ve been to and we aren’t gonna give them anymore chances to redeem themselves…

These pictures are off the chalupas we seriously paid $10 for and I after we had already drove back thru and complained and asked for them to fix the amount of non existent meat on both of them.. and I had asked for a soft taco instead of a hard taco with my order and they didn’t give me one at all.. what. Joke. —each employee we had spoke with were rude and out of line. They need to learn how to work in customer service or simply just don’t. SMFH AT ALL OF YOU.

You all should be ashamed of...

I don’t normally post reviews but this Taco Bell should be ashamed to even be called a Taco Bell. I have never seen such terrible food. I got a chili cheese burrito which is now $3.29 and it was the size of a Mexi melt. I opened it before I left the parking lot so went in and complained. The manager (I think) said that was normal and it’s a small ladle of chili. I told her I have had them other places and they were double the size. She said she would remake it which she did and there was more chili but still small. I opened the Crunchwrap supreme and started laughing. It was so flat it looked like it had been run over. It was just two tortillas with a few tomatoes and sour cream. Maybe a table spoon of meat. It’s ridiculous how these places continue to rip people off by continuing to raise prices on stuff but serve a worse product. This Taco Bell should be charged with fraud for ripping off its customers. Good thing I was just driving through because I would refuse to ever go to that Taco Bell ever again. Feel sorry for the residents...