Cazadores — Restaurant in Ridgeland

Let me preface this review by saying this: Normally I love cazadores. For years, whenever I would go, it would be a generally positive experience. Good food would overshadow rather average service. Sadly, I think those days of Cazadores have come and gone. Service is not up to par AT ALL.

I recently went and was neglected practically my whole service, to the point where my party had to consistently remind our waiter that we had never received our cheese dip for 35 minutes after receiving our food. Mind you, cheese dip takes around 20 seconds to prepare — You ladle a spoonful of premade cheese into a cup…How hard could it be? But I looked passed it. “Maybe they are just slammed,” I thought to myself. Come to find out, this is just the level of service they are giving to customers these days. Shameful, to be frank.

Things worsened at the close of my dining experience - if you even want to call it that. Upon paying for my bill - 56 dollars - our waiter took my receipt and verbally expressed dissatisfaction a disgust with the tip we left. I couldn’t believe it. In my many years of eating out, I have NEVER had a waiter or waitress feel so inclined to a “big” tip after providing terrible customer service. The waiter asked “This is all, on 56 dollars??” In response to the 6.80 tip I left.

When I confronted management about this interaction, they brushed it off. In fact, they asserted that I should have tipped 20%. My jaw was on the floor at this point. Am I being pranked?? Where is the camera crew? Jokes over guys. But no, this was their real response to a real complaint from a customer. Yikes. I recommend any person wanting Mexican either: 1.) Be prepared to tip 50% on your bill for bad service or 2.) Go to one of the many other Mexican dining spots in the area like El Ranchito, El Sombra, Plato Feliz,...

Had a very BAD experience here. I understand places get busy but don’t rush paying customers! QUESO was WATERY! DRINKS tasted TERRIBLE! When I tried to order a drink, the waiter was trying to convinence me not to, because it would take too long (5 min) ..... FYI if that’s the case good waitrs let you know upon sitting you, to get the drink order out of the way. Basically, I didn’t want us to buy a drink because he didn’t feel like making it... When I got it, couldn’t drink it because it was so nasty. I asked for my money back for the drink, the waiter said no. When I attempted to ask the manager if I could get a refund or change the drink he cut me off, rudely said “no, you can drink it, we don’t remake or give refunds”..... I again asked “If a customer doesn’t like something you won’t remake it or give a refund?”, He said no. I don’t know what moons and planets have to be reconfigured for a refund but they DON’T GIVE REFUNDS. I recorded him saying this. So unless he doesn’t give refunds to BLACK WOMEN, just know that’s they’re general policy. I left this place feeling like I wasted $20 at place that doesn’t appreciate its customers. I wouldn’t recommend this place. Better off going to Senor Taco on Old...

Good location. Easy parking. Fast service. Good pricing! We went on a Saturday evening (4 adults, a 14 month year old & a 2 month old baby) and we were seated in 2-4 minutes. The Hostess made sure to accommodate us with the seating. Good service. Food arrived quickly but could've been better. I ordered one beef taco & one pork tamale with sour cream on the side. My taco meet didn't seem to be seasoned at all- it was nothing special. As for my one tamale (with sour cream on the side)...... I received one pork tamale on an oversized plate with some rice & beans & small amount of melted cheese....... no sour cream. The wait staff was courteous & fast paced for the most part. But the best part was the price! We ordered & paid for chips, salsa, chorizo cheese dip, my meal (mentioned above) with sweet tea, my husband's meal (nice size chicken & rice plate) with one mixed drink and two beers.... and our bill was approximately $30!! (Not including tip). But I guess the good pricing made up for the not...