Starbucks — Restaurant in Ripon

This is about the drive thru girl who took our order today. Her name is Sammy. First of all she cut us off before we were done ordering everything we wanted. We ordered two drinks and two paninis and instead of asking if we wanted anything else she told us our total. We then told her we weren’t finished and she took the rest of our order but instead of adding it to what we initially ordered she made a separate one where she added the third drink we wanted. When we got to the window we paid and she only gave us two drinks and one panini. We told her we were missing another panini and a drink and she gave us the last drink but no panini and charged us once again. After she gave us the drink she said have a nice day and we kindly said we were still missing the second panini and she looked at us like we were crazy. So then she charged us yet again. Finally we asked for a puppiccino and she stood there waiting for us to leave so we asked one more time and she left without saying anything and came back a few seconds later and handed it to us without even looking out the window. Very bad attitude...

My wife who works for a hotel an essential worker get off work and wants a refresher. So we drive around and all the Starbucks in Modesto are closed so we drive to Ripon and get in the long line at about 7:45. No one is behind me and by the time we get to the intercom to place our order it’s exactly 8pm and the girl tells me sorry we r closed. I tell her we have been waiting In line and it just turned 8, she’s like sorry we have too many order, which is like 4 cars! Seriously Starbucks your rules are this strict during these times that you can’t make one more drink??? Terrible representation of a company that values the work force and poor customer service! Working for a corporate company that uses Starbucks services I am very disappointed and now might support the local mom and pop coffee shops so they stay In business as they support the community and the people that make their business run! #onedrink,...

Whoever was working the window at 7:40 AM on February 4 was very rude. I ordered a Venti vanilla iced coffee with heavy cream and extra ice, she handed me the drink pictured and when I asked for extra ice she said “this is extra ice” I said okay can I have more extra ice then? she proceeded to say “this is extra ice” it wouldn’t have been a big deal but now I was kind of irritated so I asked again for an extra cup of ice. she gave me a grande cup of ice and I left, I looked at my coffee and instead of heavy cream she gave me half and half and the coffee tastes really watery. this is why I go to the Starbucks in Manteca normally:/ it’s not even that big of a deal, but when you’re craving your morning coffee & you get some thing so far from what you wanted it’s a little letdown. & since she was rude about it i figured i’d take the time to...