SweetER n' SaultyER Ice Cream Parlor & Car Hop — Restaurant in Ripon

We were visiting from out of town and were really looking forward to a classic, small-town diner experience. Unfortunately, this was anything but that. The entire restaurant appeared to be staffed by just two teenagers, one of whom had a visible attitude and neither of whom seemed properly trained to handle even basic service.

The food was also incredibly disappointing. The cheese curds were unappetizing, the fries were barely cooked, and after ordering and paying for chicken tenders, we were told they only had chicken nuggets—what we were given were two tiny frozen nuggets.

There were safety concerns as well—one member of our group almost tripped over an uneven section of the floor, and rather than offering help, the employees just stared. That same lack of care extended to how they handled the ordering process.

What was most upsetting was how they handled our two kids with special needs. They were excited to order on their own, but instead of being patient or offering help, the staff again just stared, offering no assistance or accommodation.

This place had potential to be a cute stop during our trip, but it ended up being a frustrating and disappointing experience. We hope the owners take this feedback seriously and invest in better staff training and...

Updated: still the best Chicago dog & fries around the area. Other sandwiches and sides also very tasty. Good selection of ice cream flavors and candy too. Stop and try, you won't be disappointed. Enjoyed my Chicago dog and fries. Good service, reasonable prices and lots of ice cream desert options available. I have tried a few of the other menu items and found them to also be quite tasty. Will undoubtedly stop again when in...

Great, courteous service! I was so hungry for a gyro and this lovely young lady cranked one out and an order of fries so quickly that I thought she had it premade! Even by the time I got it home, it was still warm and delicious. Just a hint for the to go orders? Maybe tape the box shut? It popped open in the bag. No damage done, but maybe some day to someone's car interior. Thanks for the...