Dunkin' — Restaurant in River Vale

ORDERED 2 DOZEN NUMBER 5 DONUTS FOR MY BABY GIRLS BIRTHDAY GO TO PICK THEM UP AND ITS NUMBER 8 HOW CAN I SHOW UP TO MY DAUGHTER SCHOOL BIRTHDAY PARTY WITH THE WRONG NUMBER ? SIMPLE TASK OF MAKING THE NUMBER 5 WAS F- UP THEN THEY OFFER A REFUND ON 1 DOZEN THEY CHARGED ME $32 DOLLARS AND REFUNDED $12 LAST TIME I CHECKED HALF THE COST SHOULD HAVE BEEN $16 SO NOT ONLY DO THEY F- UP ON THE DONUTS THEN THEY ALSO F- UP ON MY REFUND SMH POOR SERVICE DISAPPOINTED WILL NEVER GO THERE AGAIN BUNCH OF CROOKS !!!!! SHOULD HAVE REFUNDED ME THE ENTIRE AMOUNT INSTEAD...

The employees know their customers. They start pouring your coffee, knowing what size you order, as you are getting out of the car. This location, is extremely spotless. The person in charge of keeping it clean, is constantly cleaning the floor, wiping the windows and doors clean, picking up any litter outside and around the building. Not to mention that 99% of the time, the DR coffee...

Nice local dunkin donuts .modern and clean . Great staff. Only ONE issue music is played at a ear piercing level to the point of being annoying. You can not speak to people without shouting due to Excessive music volume.(very un welcoming and abrupt.) Play some calm background music at normal volume level. not club music.Does not make a customer want to stay and Relax...