If you’re looking for a wait comparable to the lifespan of a tortoise, look no further than Cafe Del Sol. While I don’t usually take time to leave reviews for restaurants, the service of this restaurant was so astronomically awful that I felt obliged to inform you. The ordering system of the restaurant perfectly encapsulates inefficiency. Two screens cater to long lines of visitors, typically around 50 people. The variety of food is incredibly minuscule and overpriced. The wait, however, is far from over. One might mistake the crowded, stuffy wait for a pilgrimage, although no salvation would be provided. My regrettable experience included waiting over an hour for two mediocre burgers. Two burgers! Many customers sharing my plight expressed their displeasure with the slow nature of the staff and incorrect orders. Upon finally getting the food after the excruciating wait, I was delightfully informed that the cups for fountain drinks lacked lids or straws. The seating was lacking for the sheer amount of people dining in. The tables were neither cleaned nor sanitized in the slightest. The floors were dirty, littered with smushed fries and pollution. As I sat down to eat, my expectations plummeted. The fries were too thick and soggy to be called cuisine. Surprisingly, the burgers were mediocre, serving as an oasis in my barren desert of culinary despair. I feel truly sorry for anyone who had to experience the painstaking journey of ordering here. The restaurant should be renamed “Cafe Del Dolor” for the excruciating experience they burden upon their customers. While I previously had a pleasant experience with the cafe, the service has significantly downgraded. In conclusion, save yourself the time, money, and patience, and grab a snack from a nearby...
Read moreThey don’t even deserve 1 star … Now it is known as Graze Kitchen .. we ordered a Classic cheese burger and they didn’t even bother to at-least heat the patty inside the burger . Bun was hard and cold not even warm .. it costed $14 and it was a total waste of money .. Tempeh and Rice $14 was also cold and when asked the staff member about it they told it is served as cold .. Really a wrap is suppose to be hot not cold thou .. Overall very worst experience and Total waste of 30$ .. This Zoo restaurant...
Read moreThe food quality has been going down further and further at the zoo's restaurants while the prices keep going up, which is sad to see as a zoo member. The food is on par with a grade school cafeteria but priced similar to Applebee's. Complaints don't seem to do any good so we stopped getting food altogether at the zoo. The seasonal soft drink refillable cup is still a nice thing to have tho so that is all that I go into the building for. I know yall can do better so when you do, I'll give you...
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