Flame Broiler — Restaurant in Riverside

This place doesn’t deserve even a star. The customer service is horrible. I’ve made a Simple mistake, yes and ordered at the wrong place and called right away. They didn’t care and the “manager” who didn’t even give his name until I asked said “ok” when I said I made a mistake. Which I didn’t know until I came to pick it up. I do not recommend this place to anyone! They waste food on the daily and still want to take your money. I placed the order at 6:33 and it said it would be ready at 638 which only gave me 5 mins to realize it was mistake until I went to the flame broiler up the street. “Sean” was a horrible person. Horrible “manager” which he clearly has no sense of customer service. I admitted my mistake which I can’t know of until I came and not even a hey, well credit you or anything! Just an “I don’t care” is what I got. He even goes to say I made the mistake so it’s my fault. There’s just no empathy and extremely lacks any care for people struggling! I will never go to any come to any flame broiler ever again just for this one incident. He is horrible. The employees here lack care and lack any...

I come here atleast 2 or 3 times a week. This is usually my favorite place for lunch. but as of lately I have noticed that the girl who works here charges me more every time I come. 11.95 .. 12.95.. and today $13.. weird right. I asked her about it today and she said that they charge more when you don’t want a specific vegetable with your food. But then charges me extra for the other . I never asked for extra vegetables I just don’t want any cabbage so I have to pay extra? How hard is that to understand. Shes so ridiculous for that I don’t want to argue with her so I said ok and paid for my food. Shes the only one who does that. It never happens with the guy who is usually here. Considering if I’m going to keep coming here due to this. It’s not right that I pay different price and I get the SAME...

went a couple weeks ago and used to go often but last time had such a horrible experience. my son wanted to get food so we stopped by and apparently the payment machine sometimes has problems with certain cards. the guy said it's not taking your card it's saying 'ap due', I asked what that meant and he says I don't know but it's not taking it, ended up at Carl's Jr next door card was fine, called my bank and the charge had gone through with flame broiler. bank tells me to call them because it's sounds fishy said I should be careful with them. had to talk to Linda the 'owner' and she told me to wait a week for the refund, she said the machine sometimes acts up. I will not be returning. they lost...