Jack in the Box — Restaurant in Riverside

Came here on Friday, January 6th at 2 o'clock in the morning. Ordered $25 worth of food.. Before I left the window. I asked him if everything was in the bag and I went over the whole order he said yes. When I got home I was missing my main food. So when I called I talked to john. And he said. Yeah we're just laughing about it cause we forgot to give you hamburger. So I came all the way back down everything else was cold that I bought. So I asked him if he could give me something for my time. Because I had to drive all the way back. And he said no we couldn't and there was no manager to talk to. This was a waste of my time very rude and I will never come here again. Whoever owns this place needs to get better people. There is a long long line at the drive through very slow and very unprofessional. Is that is just really not my problem. You should get more confident people working for your company. So I had to leave my other food at my house while that got cold to go pick up in the money. Because I didn't want them to spit in my food. And I can't believe you don't have any managers working at night. Everything here is just wrong. And on top of everything else we had to wait in another line for thirty five minutes to get...

Came here a month or two ago. They took forever in the drive thru and told me to park on the side and wait for my order. Multiple cars in the drive thru got there orders before me and mine was just a munchie meal. I went inside and asked for my order, they said it’s getting ready and I said I’ll wait inside. I then see the cashier grab my order already sitting there bagger and ring it up. I complained it was cold and they had it sitting there and she denied it and didn’t want to issue a refund or replacement she was very rude and denied my food already bieng ready when I came in. The manager “Maria” could not speak any English and could not care less about the situation. I then re ordered the same order exactly to a rude cashier. I got my order and she added a cheesecake, I asked for a refund as it was pre sealed she got rude and started yelling at me to leave or else she would call the cops. She then clicked the ice cream machine acting like it’s a panic button. I left as there was no point in arguing when the manager “Maria” couldn’t understand what was going on because of the language barriers. I contacted support and...

Terrible experience in the drive thru , the girls that work there are young and rude , didn’t catch her name but she’s always rude has nails. Was laughing on the speaker before asked what can she get for me I said give me a second and she rudely asked if I was ready and started being sarcastic with me n laughing , I tried to change the tone and be extra kind trying to shift her attitude positive because she is handling my food right? Then at the drive thru it got worse her tone got worse . Next time we go is tonight. I order a munchie meal and I don’t know if it a joke but she handed me a small cup like the kids size , but I got a munchie meal. It default comes with a regular drink. Then the food is so cold I’m so mad I had to go back to tell them they gave me the wrong size drink. If they ran out of size regular that’s not my fault ?? Why would they size down my drink when I paid for a regular size , if you don’t have it that’s an inconvenience to me so you should size up to a...