Infinite Pools — Local services in Riverside

We were super excited to get project started and felt comfortable in the beginning but there were so many hiccups during project. 1/2 way thru the project manager was fired & a new one hired and brought in, who had to pick up from the mess that the project manager before him left undone. I did not like the cement crew/ masonry crew they contracted out to. They were unprofessional and not communicating with project manager so they would randomly show up or randomly not show up when they were supposed to and I was not happy overall with their work. Very sloppy and left a mess they never cleaned up! Owner needs to find better crew for that part of project. Also, owner was very unprofessional & I’ve never had a man make me cry or talk down to me the way he did. I did not want anything to do with him after that & almost cancelled contract but let my husband deal with him for rest of project. I’ve had at least 4 people ask for info on company who did my pool but I told them not to use infinite pools & just shop around. I know big projects like this can be stressful but I never thought that an owner of any company would be so unprofessional make their clients cry, no matter how high tensions are. It took me a while to leave a review and it has been 9 months since project has been completed and I’m already noticing some stone work cracking Which confirms that the crew he hired is messy and does not do a job well! The pool is too new to have...

We completed a major backyard project with Infinite Pools, including a 180 ft long retaining wall, concrete walkways and patio areas, a fire pit, four planters, complete renovation and landscaping of a large slope, a new lawn area, block walls on each side of our home, a utility area and a beautiful pool and spa. As with any large project, there were a couple of “bumps” in the road. However, Frank and his team, especially the job supervisor, Cory, were responsive and concerned about making things right. We are especially grateful to Isaac and his team for the beautiful hardscape and tile work. And we are certainly indebted to the landscaping subcontractor, Emilio from Romero Brothers Landscaping. He was very conscientious and communicative and gave us a beautifully landscaped backyard. All of this work was completed under the Infinite “umbrella”. Another thanks to our designer, Jeff, who is a pleasure to work with. We love our new backyard and our pool is gorgeous. This is our third pool build, and we are happy to have selected Frank and his team from Infinite to facilitate this massive project....

I cannot say enough about Frank & his team. During our first meeting with him for an estimate, Frank listened to what we wanted & had a few suggestions to add that told us he was our guy. We canceled the next estimate appointment with a different contractor once we saw his 3D mock up of our future pool. Our building process was on time & seamless. His team even came out to demo our backyard & then had to wait until our room addition was complete before they came back to start the dig & the rest of the project. My husband & I made a mistake by not having a step added by the spa in the original blueprints. Frank found a way to add it even after the shotcrete had been completed. We also needed to push back the retaining wall for extra space. No problem for the Infinite team!! Everything came out SO beautiful!! His team even came back to add another row of stone once the grass area had been leveled!! We HIGHLY recommend Infinite Pools. Thank...