I ordered my food online for delivery, I was expecting to get my whole order. But I had to wait almost an hour for the food to get delivered, they didn't even use their own delivery driver the used door dash. Which I was not expecting to deliver my food in the first place. I ordered a large supreme pizza, bread sticks, fries, cinnamon sticks and a bottle of sweet tea. Which cost me $50.21, I didn't get the tea and fries. I was really hoping that Pizza Hut would do better, since yesterday I was massively disappointed by Domino's. I was hoping that Pizza Hut would be able to show that they could do better than Domino's. I tried taking care through the online customer service, but it wanted me to call the store. I called, and once I was transferred to the store line the store hung up on me. This is ridiculous and I don't plan on doing delivery and carryout, the only time I'll get Pizza Hut again is when I'm there in person. Hopefully things...
Read moreI am a customer that was treated like shit, and when I approached the store had to use the bathroom and was denied because I did not buy anything. She was very rude when I called on the phone, and she did not care. This is a horrible manager that does not care about other people's needs or respect the fact that I had to use the restroom like a normal person. She also said that I called her a man, when I was talking the guy behind her. I personally don't feel like people like this should have any type of management position. Her bathroom was also very filthy on the outside. I don't recommend using this restaurant. If they will deny customers of using the bathroom then who knows what they will their food. They are also very unsanitary, I would not eat here. This was my first encounter with this place, and I will not come back. If you need to use the restroom do...
Read moreUpdate: just gave them another chance. The service was better with the young lady who gave me my carryout order and took the money but the pizza is sick sad and sorry. They will not be getting any more of my familys business. Ordered for carryout. Asked for extra meat toppings of our taco pizza but I think they put less on. When I tried to ask the cashier about it she rolled her eyes and said "it's under that stuff" and pointed to the lettuce and cheese. The whole time I was there waiting she was talking to another staff about needing money for the cash register drawer and basically ignored me. All this after I stood there for at least 5 minutes waiting to be helped. No they weren't busy there was only 1 table of people there. It's whatever just disappointed in the customer service. Food tasted good even though there wasn't...
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