Part of order was 2 Large Chocolate MALTS! What I got were 2 Shakes with the whipped Cream on top! I mixed in the whipped cream & gave them to kids! After a few minutes I noticed there were little WHITE CHUNKS! I took them in to get a closer look & the topping was CURDLED!!! I called the Dairy Queen & had to ask if it was the DQ, the kid that answered didn't acknowledge it was the DQ. I ask to speak to a MANAGER, who I explained the purpose of my call! He started to argue with me, told me he was showing me the date & that it wasn't CURDLED! I he continued to argue & RAISE his voice. I had enough told him I would bring them back & hung up. I showed up & of course he wasn't too happy, showed both of them. He snatched it up to get a closer look & rudely said he'd make new ones. I mentioned to him that they were supposed to be MALTS, he didn't like that! Because when he gave me my malts, he didn't blend them enough so I got a vanilla &...
Read moreThe Robbinsdale Dairy Queen was a first visit for us, even though we live in Crystal. Our Crystal Dairy Queen closed down many months ago. The staff here was super nice the other day when we visited. Even joking about the total. Very simple menu, we ordered a small Oreo blizzard, which I think came to $5.29? And my husband got a chocolate malt, I can't remember his total but the all-around total came to about $11.50? Service was quick, nice Shady overhang while you wait, the staff was friendly, there is a tip can, for cash, because there is no way to add a tip when you pay by card! There is a lot of available parking across the street on the street ,parallel parking. The business across the street is a bank, so after hours, it's very empty. There might be parking in the lot at DQ, I'm not sure? I'm using talk to text speech to make this message please excuse any errors. I don't think I took...
Read moreDOESN"T HONOR CORPORATE PROMOTIONS - READ THE FINE PRINT.
I tried to order a blizzard that was half Turtle Clusters & Half Cookie Dough. They ended up doing an entire Turtle Cluster with some Cookie Dough on top. It was awful because they didn't make it correctly. What's worse is Dairy Queen has a poster by the window that says if they don't serve your Blizzard upside down, your next Blizzard is FREE. So I told the manager and his reply was that they are not a participating location. So I asked why they would display the poster that states this policy? His reply was "Have a nice day." in a very condescending tone.
Based on all of the other reviews, it's clear this #DairyQueen isn't concerned with quality service or delivering a quality product. It's best if you go a little farther down the road to the Dairy in Crystal. They not only server Ice Cream, they serve Grill / Hot...
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