McDonald's — Restaurant in Rock Hill

They got a new building but they should have invested in a new staff. I just waited nearly 10 minutes just to place my order, and then another 10+ minutes to get my food. Meanwhile I watched one of the staff putting together orders check her phone twice, neither of the two women putting together orders had any sense of urgency, meanwhile there were about 8 & 9 orders on the "now serving" board and another 4-5 on the "in progress" sign. They were having people pull forward in the drive thru so one of the women went outside 3 times in the 20 minutes I was there, again she was in no tremendous hurry to get caught up. Now I dont own or operate a restaurant but it looks to me as though these women had everything they needed to be productive including food coming out from the back as evidenced by the number of orders being served vs the number in progress. They just could not be bothered to show any sense of urgency in what they are doing. Neither of these women were physically hindered by age or otherwise, just lazy. Nothing more frustrating than fast food that isn't fast. I hope this review is helpful to management to get things sorted out. My visit was this morning...

This is the worse Location I have been to I get the same meal at all Your Location It is the Big Breakfast Sub Sausage for Bacon. But this location break the bacon in half and only give u a half of piece. So what happens to the other half the staff eat. How can u break a piece and make it even u either get half or a broke piece. All the other location give two stripes of bacon every time. So i had to pay for added bacon this morning i made it clear i wanted what it came with and two stripes i got home and had 1 stripe and a piece of one. I paid 15 dollars for 2 big Breakfast sub sausage for bacon and two each strips of bacon on both with 2 sides of gravy. To get home with 1 and half stripes of bacon pancakes not done eggs dried up hard. not count two days ago went there and had to pull forward to wait on hash brown and i sit there 20 mins and had to call in the store to get my hash brown. After getting yelled at about being parked there from customers who were riding by me with hash browns in there hand. Just not good service. Very Rude Staff Really need to added 3rd window to give back all the wrong orders you...

This place is a complete mess. You should not go here if you are in a hurry and just want to pick up some food and go. You could order the simplest thing in the drive thru (a cheeseburger and fry) and they are going to tell you to pull out of line to wait for your order. You will wait 30 minutes or more before they bring your food out (that’s if they hadn’t forgotten about you or given your order to the wrong person). I understand drive thrus can be slow, but this is absolutely ridiculous. Last week I was asked to pull out of line and wait for my iced coffee. I sat 20 minutes while other people who had to pull out of line were served. Finally an employee walks to my car window and asks me to find another parking space because they need those for customers waiting on orders. When I told her I was waiting on an order she asked me to find another parking space and come inside with my receipt. I went in and got a refund. They had given my drink to someone else. I will not be going...