Name: Las Canelitas Bakery
Telephone: (815) 398-7500
Rating: 4.3

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Posts

Christina MeridaChristina Merida

Let me start off by saying, if I could give this place 0 stars I would because that is what they deserved for the very bad service and treatment the owner gave me. I have ordered from them a few times previously and didn't have a problem but this last time was the last! The cake I ordered was for my baby girls birthday party#2 I took at picture (on my phone) into them twice and asked if they could match it, she said yes! Day of my daughters bday picked up the cake before the guests arrived and pics below is what I got- a smashed corner color was completely wrong, spots on it and I had also asked to have the #2 written on it which was not! Not to mention the cake was dry. I had no choice but to accept the cake on the day of our party, next morning spoke with the owner and she had the balls to tell me that I didn't get the turn out for guests that we were expecting and this is why I was making a big deal, I took them the cake and left it there before I actually got to speak with her. After a very long conversation of arguing trying to get some kind of compensation she basically told me she would not refund my money and she would not make me a new cake the same size, so I asked then make me another cake the same size of what was left, which she would not do either, the only way she agreed was to make a quarter sheet cake. Just want to let everyone know the type of bad business run here. #WillNeverBuyFromHereAgain

Murillo FamilyMurillo Family

Ordered a cake for Father’s Day way in advance & when we picked it up it was nothing to what we had asked for. I wanted to tell the lady but she wasn’t the one who took my order when it was placed and she had already had me waiting for a while in the front while she was in the back. Not sure if they sold my cake or not mixed up and I also requested 3 leches and the cake was mostly dry ! First photo is what we asked for (without the edible image just simple writing ) And then the next photos is what we got !

Leslie SmithLeslie Smith

This was a cute little place, bakery and mini grocery store. Lots of fresh baked goods, cakes and other equally dangerous goodies. The lady there was very nice and the two pastries I got exceeded my expectations. The cheese empanada was nicely sweet and the cheese filling was smooth and creamy. And I'm not sure what this other little (corn?) muffin thing was called, shaped like a star, but it was also very good.

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Reviews of Las Canelitas Bakery

4.3

(93)

1.0

6y

Let me start off by saying, if I could give this place 0 stars I would because that is what they deserved for the very bad service and treatment the owner gave me. I have ordered from them a few times previously and didn't have a problem but this last time was the last! The cake I ordered was for my baby girls birthday party#2 I took at picture (on my phone) into them twice and asked if they could match it, she said yes! Day of my daughters bday picked up the cake before the guests arrived and pics below is what I got- a smashed corner color was completely wrong, spots on it and I had also asked to have the #2 written on it which was not! Not to mention the cake was dry. I had no choice but to accept the cake on the day of our party, next morning spoke with the owner and she had the balls to tell me that I didn't get the turn out for guests that we were expecting and this is why I was making a big deal, I took them the cake and left it there before I actually got to speak with her. After a very long conversation of arguing trying to get some kind of compensation she basically told me she would not refund my money and she would not make me a new cake the same size, so I asked then make me another cake the same size of what was left, which she would not do either, the only way she agreed was to make a quarter sheet cake. Just want to let everyone know the type of bad business run here....