Ellianos Coffee Co — Restaurant in Rockmart

I'm a loyal customer here and love supporting local businesses but I got frustrated yesterday with the customer service. I came by yesterday which was Thursday and it was like 4:50. I paid for my order and the blonde headed guy asked me if I could pull around to the next window so he could get the cars behind me. I thought that was weird anyways like I just ordered one freezer. I'm a customer so why am I pulling around. I pull around and a car got in front of me so while I've already paid now I'm waiting on a car to pay and place an order and wait on their coffee to be made. I told the red-headed girl on the other side of the window it makes no sense to pull me around and her reply was so we could get to the cars faster. It still makes no sense to me and unfortunately I probably won't be back. I mean I had already paid and ordered literally one drink. The thing is I sat there and waited on the person in front of me and they handed them their coffee and they went on their way. Do better serving...

Was not thrilled. We order through doordash since it's my wife's birthday today and only received two freezers. (My wife's was not included). I also ordered a decaf freezer (I have a heart condition) and mine was not decaf. I called ellianos and they did not seem too concerned with a resolution. currently going to McDonald's to get my wife a frappe. we were excited to try this place but after today we will not return. I did request a refund and was only refunded the missing drink of my wife's. However I was not refunded the drink that was supposed to be decaf. (Reminder I have a heart condition and can't drink caffeine) That mistake...

Coffee was great. I don't drink anything special just a hot coffee with cream and sugar . It was mixed well, not too much cream and not too much sugar.... often I find it with too much of one or the other but this was just right. Customer service was fantastic as well... admittedly I dislike going through any drive thru in rockmart other than maybe Chick-fil-A because it seems no matter where I go theyre slow and rude ...so with that being said it was refreshing to encounter polite employees and quick service. I'll more than likely be stopping in for a coffee every time I have a job in rockmart from now on. They've gained a...