Robeks Fresh Juices & Smoothies — Restaurant in Rockville

In response to Paul Michael Ferguson........Wow...the audacity of you posting such a vile message on this store when it is suffering like thousand of other stores with staff shortages. These employees, essential workers leave their homes each day to serve their community in the best way they can. I was there on the same day and witness them bagging up orders for deliveries, from online and other entities, preparing toasts, bowls, shots as fast as they can. On top of this we were told there would be a wait, I seriously doubt you waited 45 minutes because I did not and I had a huge order. Listen, all it takes is a little patience in order for all of us to survive this pandemic. The restaurant businesses and specialty stores like this do not deserve these negative comments and picture posting.The picture actually proves how busy they were. That store is actually a great store with friendly staff and wonderful products and I will continue to support them and all restaurant during this most...

I have consistently experienced frustration when attempting to place a phone order for additional prosciutto at Robeks. Despite multiple attempts, the phone often goes unanswered, making it difficult to customize my order. There is a disappointing unwillingness to accommodate my request to pay extra for more prosciutto when I call after placing my order through the app. This lack of flexibility and unresponsiveness to customer needs has left me disappointed with the service at Robeks. As a valued customer, I have consistently encountered an issue regarding the inability to add extra prosciutto to my orders made through the Robeks app. While I appreciate the convenience of ordering via the app, the absence of an option to customize my order with additional prosciutto is a source of frustration. Furthermore, the lack of attentiveness and professionalism exhibited by the staff when addressing this concern over the phone has also contributed to my dissatisfaction with the overall...

If you are reading this review I need you to disregard anything negative Tony B said about customer service at this branch specifically!!

I literally just pulled over on the side of the road to not only address this comment but to write a long overdue review for thise franchise and again for this specific location!!!

I’m a daily new customer here for the past three months or longer and can personally tell you that I think this is THE best juice/smoothie company in the region and in my opinion better than the so called industry leading Jamba Juice brand

Tony if you are reading this review please tydo not take following to offense:

I am not sure if you had a specific experience however I assure you that this is not an accurate representation of the service and staff members at this location and I wish that you would think twice before submitting such harsh reviews in the future as it impacts the company and the individuals that work there on a larger scale than you...