Starbucks — Restaurant in Rockville

Have been a regular at this Starbucks since December 2009. Welcoming atmosphere and comfortable seating. I prefer the couches. Great place to go to study or work. It can be extremely busy at times, to the point people sit on the window ledge to do what they need to do until a seat opens up. They usually wait for 10 minutes max. The staff is friendly, professional, and knowledgeable. Wish more Starbucks's staff were more like them.

Reasons for taking a star off: There are no outlets near the front area, the side tables or the large tall table. There are a good number in the back couch area. The WiFi has improved since their last renovation, but at busy times, it slows down...

They didn't have the honey pump for the almond honey flat white and said they could use regular honey. I asked if it tasted the same one hesited slightly and didn't answer and the other said yes. Don't do it! I haven't been to starbucks in over a year, many of their drinks are trash. The substitute with real honey is absolutely disgusting. I took half a sip and literally threw it away. Now I am going off of three hours of sleep and no coffee... I wish they would just he honest, if they weren't atleast. I would have just ordered something else... How unfortunate, back to my Starbucks hiatus. I have long appreciated local coffee shops over...

Starbucks need to train the team on the concept of 'refill'. The website says "During your same visit to that cafe, regardless of the first beverage you ordered, you will also be able to enjoy free refills of hot brewed or iced coffee, or hot or iced tea, following your initial purchase.*" I brought my for here mug and two baristas gave me entirely different answers. The one who refused to do so interrupted me before I can even say I am not asking for refill for cappuccino that was I initially ordered, but simply a ice coffee as stated. experience could...