La Cocina Del Tio Mon — Restaurant in Rockwall

Food is ok, service not so much. My husband and I came here on a early Sunday afternoon for some menudo and tacos. As soon as we came in the front door I noticed the cashier hunched over on the counter on her phone, she didn't acknowledge us until we were right in front of her and said hello. After ordering we sat down and waited for our food, after about 5 min I had to go up to the counter and remind the girl that she never handed me my drink. While we waited on our food, a previous customer came up the counter complaining about his food/order to the cashier and she didn't seem to acknowledge him. They served our food rather quickly but I soon realized my menudo didn't have any Maiz/Hominy, I finished up my tacos and went up to the counter to ask about the hominy. The girl said the menudo doesn't come with hominy so I asked for some on the side. Now this time while I waited for the hominy, another customer was complaining about his pozole being different than before and was complaining to every employee. After about 15 min I had to go back up again and remind them about my side of hominy. They soon brought out a bowl of hominy in a pozole broth that had peices of pork in it. This whole situation was ridiculous. They really need to work on their customer service and quality of their food. Customers aren't stupid.

La comida está bien, el servicio no tanto. Mi esposo y yo vinimos aquí un domingo por la tarde temprano para comer algunos tacos y menudo. Tan pronto como entramos por la puerta principal, noté que la cajera estaba encorvada en el mostrador de su teléfono, no nos reconoció hasta que estuvimos frente a ella y nos saludó. Después de ordenar nos sentamos y esperamos nuestra comida, después de unos 5 minutos tuve que ir al mostrador y recordarle a la chica que nunca me entregó mi bebida. Mientras esperábamos nuestra comida, un cliente anterior se quejó en el mostrador quejándose de su comida / pedido al cajero y ella no pareció reconocerlo. Sirvieron nuestra comida bastante rápido, pero pronto me di cuenta de que mi menudo no tenía ningún Maiz, terminé mis tacos y fui al mostrador para preguntar sobre el maiz. La chica dijo que el menudo no viene con Maiz, así que pedí el Maiz separado. Ahora, esta vez, mientras esperaba, otro cliente se quejaba de que su pozole era diferente al anterior y se quejaba con cada empleado. Después de unos 15 minutos, tuve que volver a subir y recordarles mi lado del maiz. Pronto sacaron un tazón de maíz en un caldo de pozole. Toda esta situación era ridícula. Realmente necesitan trabajar en su servicio al cliente y la calidad de sus alimentos. Los clientes no...

We visited this place on 09/29/2022 for dinner. We did not want to go to a fancy plate place as they usually leave something to be desired as far as authenticity. We were not disappointed here. It was a small and simple place which is what we like. Upon entering, the place was clean and not full of patrons. They did have a constant flow of customers for to go orders. We were immediately greeted. The prices seemed to be very good. When asking about the menudo, I was given a sample by Tio Mon. It was delicious, but I chose the five taco special. Buttercup opted for two gorditas. Everything was delicious! So delicious, that I ordered a burrito to go. Tio Mon came from behind the register to personally thank us for coming in and shook our hands. You won’t get that at the fancy plate places. I wanted to make sure my burrito made it back safe, so I buckled it in for safety. When we are back in the area, we will definitely return. We highly recommend this place for good...

I left very disappointed and still hungry. I ordered the number 4 , which was 3 tostados. I said I wanted chicken and everything on it. I stressed I like all the toppings unlike my husband , onions, lettuce, cheese, peppers, cilantro, and avocado. My husband ordered the number 4 also but instructed he only wanted lettuce, cheese and cilantro with his meet choices. He got what he ordered. I only had chicken on one of my tostadas. I bet with all three , I got a total of one tablespoon of Refried beans on them. Not a tablespoon on each but in total. Also only lettuce and cheese on the top. There was one tiny tomato cube on one of them and I saw one tiny sliver of avocado on only one of them. I was still hungry and and so very disappointed. Also don’t expect chips and salsa. You won’t get it. I have never been to a Mexican restaurant that didn’t give you chips and salsa and have never in my left one still hungry!! Wish I had taken a photo. We...