Mattress Depot — Local services in Rockwall

Extremely pleased with my mattress experience here. I told Jeremy I wanted a new mattress that would provide support for my mid back pain. He was well educated on sleep mechanics and the qualities of the different mattress brands in the store. I liked how this store even had small square cutouts that show customers what’s actually inside the mattress and the layers. He discussed various brands that would offer the support and qualities I needed. I liked the MLILY, and I was surprised to see that this mattress was lower than all the prices mattress firm was trying to sell me. AND he offered me a great deal for July 4th weekend. He let me take my time and didn’t hound me like a greedy salesman does. I knew I could trust him when he told me not to believe reviews on brand websites and articles and to look on Reddit to find true reviews. I went in not planning to purchase until a few months, but I purchased the mattress that day. I was even offered a great deal on transport. I’m a nurse and it’s difficult to find a weekday when I’m available, so Jeremy worked hard to find a company to deliver the mattress on a Saturday that I was available, and encouraged me to call him after the delivery to make sure I was given good service on the delivery and setup. 2 nice young gentleman brought my new mattress to my home, set up the mattress on my bed frame, and got rid of my old mattress in less than 20 minutes. So easy. I even got a free mattress protector, as Jeremy educated me that manufacturers can deny warranty if there are stains in the mattress so it is important to have the mattress protector. The BEST part: I woke up for the first time in years without back pain the first night in my new MLILY mattress. No nagging back pain during the day either. I can’t believe it. The source of my back pain was my old mattress the whole time. My only regret is not purchasing a mattress sooner, but I just didn’t think I could afford one after getting PTSD from mattress firm prices. Thank you so...

Buyer beware. Cameron seems to play it straight but when it comes to the details he will say, "Thanks for buying this floor model set so I can put my new set in place." Set set set but he got me at match, or so he thinks...he left it "set/boxspings" off the paper work and all. But hey, not all is lost. He sent Daniel to deliver our 3 "mattresses and now 1 boxspring" with the two boxsprings for the King magically in tow :-)...I guess another opportunity for a pressure sale or a commission opportunity at the point of delivery. I am sure everyone sends extras upon delivery of a purchased item. Little did he (Cameron or Daniel) know our other boxsprings are two years old and just fine. I will do my part with some of my peeps to make sure everyone knows about Mattress Depot and their other 4 locations now that they are here in Rockwall after buying Mattress Max. Look forward to more coming on other favorite social media outlets. Buyer beware and enjoy.

Update: Cameron said this owner owns 5 stores...there are 15 across North Texas...birds of a feather.

Update: Mattess Depot has called my mobile three times in under an hour with no voicemail after Daniel was sent back with the magical King boxsprings. You would figure a voicemail wouldn't be an issue unless you don't want a trail...

Retort to Cameron: Still didn't explain how the boxsprings magically arrived with your driver. Additionally, I never said I wanted the boxsprings from Daniel or else. I said I would not pay $100 for something understood to have been part of the deal. He asked if he could call you and I said I wasn't interested...I will get my worth on social media telling the truth. Wanted nothing more than what was bargained for...so see, you have misinformation. Now explain to me again how those boxsprings magically appeared if there was no expectation or...

My husband and I recently purchased an Mlily split king with 2 adjustable bases after having back problems with our old bed! I can’t say enough about our recent experience! Cameron the owner was extremely helpful with our purchase!

We received our new bed with in a weeks time of purchasing it! The sheets and pillows that came with our purchase are so soft and comfortable! The mattress protectors were an added bonus too!

This is our first king size split bed with adjustable base and we just LOVE it! It takes the pressure off our lower back! The best part is we both got to pick our level of comfort/soft or firmness with the split king! Also! Being that the bed is split... one of us can be sitting up while the other is laying down! Perfect for reading or watching TV in bed!

When we had questions or needed help with out purchase ... Cameron was right there to help and take care of our needs immediately!!! The customer service was hands down the best I have experienced in a very long time!

If you are considering purchasing a new mattress... check out Mattress Depot....you will love the customer service and the...