Thai Cravings — Restaurant in Rocky River

Ordered delivery from UberEats & it was packaged well. I can't speak to the actual ambiance and set up of the restaurant itself. We usually order Thai for takeout anyways. We got:

2x bubble tea drinks (both got the matcha green tea - it tastes like the green milk teas that we order at other places). These are blended but not chunky. So smooth & creamy! I liked the amount of Boba. Definitely a treat.

Vegetable spring rolls - very crispy and yum.

Thai Style Fried Rice with tofu &medium spice - this was spicy (I don't do too much spice)! The number of chiles next to the spice levels on the Uber eats menu is no joke. I can eat it but will probably order the less spicy version next time. I liked the amount of vegetables & tofu. I had veggies in every bite. Overall good flavor.

Spicy Basil Fried Rice with chicken & medium spice - husband says "this is good." He likes the spice level. That's all I got from him.

Serving portions are generous/ typical of most Thai places. I will have leftovers for another meal or two.

Overall I like how customizable the menu items are (choice of protein, spice level, adding extra protein/veg). They have the typical Thai restaurant staples along with some items that don't seem to be too common at other restaurants, but this is going off memory. The price seemed a bit high but I think it's priced similarly to other Thai restaurants. I don't think I'd directly compare this place to our typical spots (Brown Sugar, Thai Spice, Sweet Mango, and our favorite treats - Banana Blossom & Larb) - it seems just a tad different.

We will order...

I am not really a review writer unless there’s something strongly worthy telling my fellow diners. We chose this place based on google reviews and decided to give a try. At the first look, it looked more like a cafe than an actual restaurant. We sat outside on a pleasant evening and ordered Chicken Satay, Masamman Curry(Thai spice), Pad Thai (Thai spice) and mango sticky rice. The satay was delicious and that made me curious about the entrees. The masamman curry came in a really big bowl and so does Pad Thai. Over years of visiting many thai places across US, I always ordered Thai spice for every entree but no spot really served a food of thai hot spice. So, the expectation is flat but taking my first bite of Pad Thai, it was exactly like some explosion of flavors happening and I for the first time felt the real Thai spice in flavor profile and add to it was the deliciousness of the food. Out of so much curiosity, I tried a spoon of Masamman curry too and it was not a penny less. We were just blown away by the quality, quantity, and the taste of the food. I can confidently say “This is the best thai food I ever had the pleassure enjoying”. If you are looking for Thai food and happening to read about this restaurant, PLEASE do not miss..!! Thank you Cravings cusine and the Chef for making our evening.

PS: Be mindful if you are ordering Thai hot. It is actual Thai hot which many may not be...

Would leave zero stars if I could. I have been here a few times and always had a decent experience, despite food sometimes taking a while to come out, but today left such a bad taste that I will never go back. Typically the food has been good but today one of our food was far too salty and not spicy at all despite ordering the highest spice level they have and them claiming we shouldn't order it. They definitely put more salt instead of spice and despite telling waitress about this they told us "the two chefs tasted it and they said it's fine" and told us that for a MEDIUM it was plenty spicy. Since they say it's fine they won't take it off the bill. Never been to a restaurant that thinks this is ok before. I will be taking my business elsewhere and I advise anyone else to do the same. There's plenty of better thai food in this area that has far better customer service.

UPDATE: In response to the business below, they DID NOT remake the dish. All they did was take the dish back to the kitchen, tasted it, and added a little coconut milk and refused to remake it or refund it. Do not trust this business. Never been to a restaurant that treats customers like this and lies so consistently. This is not how a restaurant operates. We have had this dish many times and it has never tasted this salty and not spicy at all. Mistakes were made and I wish someone would take...