Subway — Restaurant in Roselle

Today, I had a yen for Subway. Not for Wawa, or QuickCheck, but Subway. I hadn't been in years. Since going vegan, I go to such places very rarely, but especially subway. I remember when I was vegetarian, I used to go all the time and get a sub made with egg patty for protein, plus spinach, red onions, and BBQ sauce. Fantastic. Warm memories.

I had hoped that, in 2021, I might be able to walk in and find a vegan protein option on the menu, but alas, it was not to be. But I ordered myself a veggie sub, with spinach, sweet peppers, banana peppers, red onions, tomatoes, and oil and vinegar on a toasted footlong Italian, with DP to drink.

I'd planned to take my order to go, but looking outside, I saw that a giant thunderstorm was billowing water like there was no tomorrow. So I plunked down and dug into the target of my yearning.

And it did not disappoint. I enjoyed eating this fresh, crunchy sub and watching the storm come and go.

The only downer was that there was no one to way "thank you" to as I left.

I know that Subway has had trouble building business in the last many years. "Fast casual" has affected the food industry in various ways. Perhaps if they can make a few changes, they can appeal to larger, fresher audiences again. Here are some ideas I have: vegan options, green messaging, get rid of the yellow color scheme (it's too 80s/90s), have cooler music, offer nitro iced coffee in one of those beverage tanks (which most people have without milk), switch to paper bags instead of plastic. Just a few thoughts.

I guess something about subway still works, seeing as I developed a craving for it so many years later, and I'm...

My name is Luis I had made a order online and i added a extra item on my order by mistake online and at the bottom it says to call restaurant to cancel orders and I did it immediately and when I call someone answer and I ask to just get the extra item remove or cancel it so I can reordered it & he didn’t know about how to cancel so his manager had to get called and he told him the order just came in and nothing was done yet and if we can cancel the order and the manager said they don’t cancel orders that we would have to call subway headquarters and they were not trying to help at all when I ask for the number and said i got to google it that they don’t know and when i ask for their names, they didn’t want to give it out saying that customers don’t get to know they’re names and when i told them i would come in and ask for it they finally told me and the person that answer the phone was dee and the manager was Dwayne and it was real unsatisfying on how they treat they’re customers and specially in...

Customer BEWARE. Seems every time I order from here, there's something wrong. I placed a mobile order for a toasted sandwich. I show up while he's making it & it's clearly not toasted. He proceeds to argue with me that it doesn't say toasted on the ticket but the screenshot of my order CLEARLY states toasted as I showed him. He continued to be rude about it while making my sandwich. I asked for the receipt so I could have the link to the survey, that's when he started being nice. Couple weeks later, I order a kids meal for delivery. They forgot the beverage AND the applesauce. So all my kid got was a tiny sandwich...great. And if you're not watching them make your sandwich, they skimp on ingredients. I see why this franchise gets such bad reviews. They clearly don't care about customer retention. Customer BEWARE.

UPDATE: the owner replied "wrong place". This is ABSOLUTELY the right place. Subway on Chestnut btwn 1st & 2nd, next to Rita's. See...