Naples Pizza — Restaurant in Roselle

The people are nice overall. Today was just different, idk. I can only guess, dont order lunch special at the last 4 mins? Or check box before you leave.

On the phone, he was really nice about it. I just called to see what the hours for lunch special was and he said I could still do it.

I came in, got the pizza. I've had them in the past and they were good, even bought for whole family once. (I've only ever ordered lunch special 2 or 3 other times, so can't speak for other foods)

Today tho...not good at all. Not sure what happened. I should have looked at it before I left but never had a bad experience before so didn't bother. Crust was hard, cheese a lil dark (some people like that, but then it'd be ordered, dark, not come that way) but I thought thats fine. I don't mind a lil color. But pizza itself was not crispy exactly, but chewy hard, and the bottom was dark.

I dont get to usually come except for days I'm off so kind of sad. But its ok I guess. Made the best of it. Maybe will try one more time next time cuz overall, they're good and the people are nice.

Edit: I tried again and it was gooood and the ppl are nice. Everyone gas their off days. That pic was an off day. Oh!! And I've been Sleeping 😴 on fried oreos. My brother bought some while we were getting wings and I tried the, A-friggin-Mazing!!🤤 so definitely try those if you're here and you like those kind...

This is my third time here. The first time took forever to get my order ready. It was just a salad. Second time ive been calling and put me on hold for 10minutes. Third time(this time im gonna say something!) i called so many times keep hanging up the phone on me and then i called and order Chicken Francese Doesnt understand my order and that was on the menu thats why i just placed my order here on doordash and just picked up. When i was asking for a hot sauce and the staff said it was an extra charge! I like to support small businesses and thats why this is my third time here now i gave up and because their service never improves. Akways put me on hold and hangs up on the phone So ill take my business to...

Ordered online and delivery took an hour. We ordered pizza with some sides and a 2 liter Sprite - instead we got orange Fanta. I said something to the delivery guy and he said, oh they were out. When I called the restaurant to double check I was told that all they had was Fanta (you ran out of sodas at 230PM on a Saturday??) and it wasn't their policy to call to check to see what we would like instead. So I paid for something I didn't get. Then I opened up the pizza and it looked terrible - I could've thrown some frozen broccoli on it myself and paid way less for the same thing. Definitely won't be ordering...