Yesterday I purchased the "Burger Special" from White Rose System in roselle. I normally buy from them because food is good and the prices are great. I made my order to go. Once I left I sipped on my Pepsi and it was syrupy. I went to eat my burger, but checked it 1st. My meat looked as if it was cooked then cut in half and I could see through it. Mind you this was the "large" burger. Then I tried to eat and the bun was toasted on the outside, so it was too hard to bite into. I called to make a complaint because now I'm hungry and annoyed. The lady on the phone was a bit discourteous but said I can speak to owner when I'm back in the area. This morning I go to speak to the owner and he was rude, did not let me speak, and came off aggressive. He did not want to hear what I had to say or look at the pictures I took. The owner stated he was not sure if I even ate the sandwich. He then aggressively asked me what did I want and began to tell me how I am not getting money back. I informed him, I did not come back for money and asked why was he being rude and making a scene. He became even more abrasive and told me that I could not make a complaint about the soda because no one else complains about it. Again, he asked me loudly what did I want and how all he was going to give me a burger, if that is what I came in for. He barely let me say a word. Instead of arguing with him, I informed him that this was unacceptable and left. I left and will not be returning.