Fusion Kitchen Restaurant — Restaurant in Rosenberg

Today was our 3rd time coming. The sauce is what got us in the beginning but unfortunately I had to delete my original google review. Today was horrible. The seafood was so overcooked we couldnt take the shell off the crawfish or the shrimp. The patron next to us stated the same. The fusion sauce is good. We wont be back.

Kathy V.

This is what the “manager” had to say: We have given you a refund on the shrimp and you finished the entire 5 lbs of crawfish completely. You would have demanded a refund for crawfish too if it were hard to peel. All restaurants have good and bad days and we gave you a refund on the shrimp as you asked, do not hurt our restaurant by not stating facts on these reviews.

Yes, we sure did eat the crawfish even though we didnt want to because you didn’t want to tell the chef or give us a refund. We did you a favor. Trust me, we wouldve gladly asked for our $65 back from overcooked seafood. You made excuses instead of acknowledging what we stated about the shrimp. You even stated “the chef and I bump heads all the time. I dont want to go and tell him but I will tell the owner.” She stated we did not provide facts. There was another person sitting with us and had the same gripe, even after you asked him was his shrimp the same way. That entire experience was unprofessional...

I ordered the pork egg rolls and combination fried rice for pickup. The checkout process was smooth and food was ready at the given time. My bad for not checking my food before I left. When I go home and opened the box of fried rice, the first thing that hit me was a strong fishy odor, which was not pleasant and that rendered the dish inedible for me. Secondly, I'm used to combination fried rice having chicken, beef, and shrimp, however, all I got was a box full of rice, carrots, peas, and chicken. I immediately called the restaurant to clarify what is included in their version of combination fried rice. I then explained what my order comprised of. The lady was very pleasant and apologetic and said, "she will let the chef know he messed up my order and the next time I'm in the area, I'm to stop by so they can make up for the wrong order." I would never give them a second chance to give a first impression. The only reason I gave 2 stars is because of the egg rolls were...

Went here for a late lunch during a shopping date with my daughter. I order the bougie box and my daughter wanted the Egusi soup and Fufu. The bougie box took about 35 mins to come to the table. Then 10 mins later the Egusi soup and Fufu came. My daughter tasted it and immediately felt like it tasted old. I asked could we exchange it for something else. The waitress came back and told me the manager said no. I then asked her to call him to our table. His customer service was terrible. No refund, no exchange for something that has better flavor, we had to buy a different dish and he gave us a $5 discount after I spent $54 on the first order. The second dish tasted a little better but the old owners would have never given this poor service. That’s probably why there wasn’t anyone in the restaurant besides us. The dogs wouldn’t even eat it. Last time ever patronizing this...