Burger King — Restaurant in Roseville

Wow what a bad experience, of course I don't expect much from Burger King or their employees, but this one tops the cake, came to the drive-thru to order a royal crispy chicken sandwich which I haven't done in a long time and it was pretty disgusting but the main point is I got to the drive through window and the girl could barely even speak to me, acted like she was half drunk or half asleep, I was very pleasant and also told her I wanted ketchup, she told me to go wait in the parking lot for my food which I did, about 5 minutes later a larger white woman comes out hands me in my food starts to walk away and I noticed there's no ketchup in the bag I said excuse me I'm sorry but I asked for ketchup she said nothing at all and she was so entirely put out that she had to go back in for ketchup she walked so slow back to the restaurant, and had some other younger girl bring out my ketchup,...

I wouldn't even give one star if that was possible. I went to this location for 2 8 piece nuggets and an ice water. Ice waters are usually free and I was charged but whatever. We went inside because the line for the drive thru was LONG. There was 2 people already ordered in front of me. It literally took 22 minutes to get me an ice water and 2 packs of nuggest and some ranch. They literally got the whole drive thru orders out before even one of the dining room people. When I finally left the drive thru was cleared and the person who was in front of me was STILL waiting. SO UNACCEPTABLE. Got an apology which was nice and I don't really totally blame the workers, it's not their fault they are understaffed. But a literal 22 min wait for such a small order and waiting for drive thru to all get out before they helped anyone inside.....no excuse for that. This...

How in the hell is this place even real? Strangest experience ever. As a manager of a cosmetics retail store, this places customer service is appalling. The "manager" chased me down because she forgot to do her job and take my card and it was somehow my fault. I was so put off by her and her attitude I called to ask if I could bring my food back and get a refund. She really just argued with me and condisendingly asked me for the food back if I wanted a refund. That's exactly why I called you incompetent child. I'm a very easy going person but really can't believe this happened. I ended up not wanting to confront this girl anymore, I was already in tears from anger and decided to keep the food. They forgot the pickles. I'm begging this girl to find a different job. Preferably one that doesn't involve human...