Like most fast food joints, this place isn't special. I've tried to like it over the years but when deciding if this place is a hit or miss, let's just say it's a huge miss.
I like boneless wings and I've never had a flavor that wasn't cloyingly sweet with sauce that's a tad viscous. Caribbean jerk should pack some heat. All I really tasted was sugar, or corn syrup.
My experience with their fries is also bad. In the past they've at least been halfway decent, tonight they were dry and tasteless - - not a good combination.
Top all of that off with a truly disgusting chocolate chip cookie and I'm motivated to write a poor review. The food was edible, it just wasn't good. Not tonight or in recent memory. I don't often choose Zaxby's and if I do it's because someone else wanted it and I go with it to avoid being...
Read moreI hate to leave negative reviews and rarely do especially when it comes to fast food, however I just left this Zaxby's (5-9-2022 @ 12:40pm) and the two women running the drive thru were pretty rude. First, I was interrupted with the price of my order before completing it and when I went to get my food I asked if there was buffalo sauce and ranch in the bag (since I was interrupted) then asked if I could get some ketchup and she rolled her eyes at me as she turned to get the ketchup. They were acting like there were a million people sitting in the drive thru (like Chick-fil-a) but I was literally the only person LOL. **Side note - I've always had great customer service with every Zaxbys I've been to. The ladies did get my sauces correctly just need to fix...
Read moreI’ve been coming to this Zaxby’s for a while and was disappointed today with the service in the drive thru. The woman taking the order in the drive thru had a bad attitude after she repeated the order wrong and was nicely retold the order. Then once at the drive thru where she proceeded to mess up the drink size, I politely said the drink size was wrong and she had a bad attitude while remaking the drink. It was extremely childish. I would’ve understood the attitude if I was acting like a Karen, but I wasn’t. I understand having bad days and not being friendly, but it was the complaining and attitude over the smallest thing. The other employees were laughing about it. This has been the least friendly Zaxby’s...
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