We went for the first time today. I joined a 7 brews group on Facebook and had seen multiple posts about iced pumpkin chai drinks and they looked delicious since I love chai and pumpkin. The person helping us either wasn't knowledgeable on drinks or didn't really want to help. She told me they couldn't do chai with pumpkin and suggested me ordering two separate drinks. Weird. I even asked in a Facebook group with avid 7 brews fans and they were like "yes they can make a pumpkin chai drink". I got almond milk and my drink was bad. It tasted bitter and didn't look like it had a cold foam or any almond milk in it. The girl told me it looked dark because of the milk alternative. Wrong. I've used almond milk for years and my drinks still look "milky". I also added the pumpkin drizzle but didn't see it at all. I didnt even drink the drink I got and it went in the trash. Staff did not seem helpful here and just a suggestion- if someone hasn't visited your establishment and expresses that to staff then maybe staff should kinda give you the run down of the menu. Full flavors are not even displayed on the menu and I had to ask and was told they ran out of menus but then eventually they found one. Music was poppin though. Highly bummed that this was my...
Read moreAs someone who willingly drives 20+ minutes multiple times a week to get my weekly fix of either a soda or energy from here, it’s safe to say that I love the drinks here.
Despite the quality of the drink, the service is never consistent. Some days I’ll get the sweetest baristas who always make genuine conversations, but most of the time those who run the drive thru have the worst attitude. Today I was waiting in the second lane with no one in front of me, and 3 girls are just standing around with ipads not even acknowledging me or coming to ask if I’m ready to order. Earlier this week, when I asked if they were still doing the Dell Children’s Deal, the barista looked at me like I was crazy and acted like I wanted some sort of discount.
As a barista myself, and as someone who has worked in drive-thru before, I understand not always wanting to be upbeat and perfect, but to have such an attitude so often is unacceptable (especially if they’re asking me to...
Read moreI recently had the most fantastic experience at 7 Brew, and I absolutely had to share it! This place is a game-changer, especially for matcha lovers like me. Their matcha is simply amazing – it's so smooth, vibrant, and perfectly balanced, seriously blowing Dutch Bros' matcha out of the water! There's no comparison, 7 Brew takes the crown.
A huge shout-out needs to go to Isabella, who has helped me out not once, but twice! She's been incredibly helpful, giving me a super thorough breakdown of the shop and their extensive menu. Thanks to her, my beverage dreams have truly come true. She goes above and beyond to ensure you find exactly what you're looking for, and her knowledge of the menu is impressive.
If you haven't been to 7 Brew yet, you're missing out! Make sure to give their matcha a try, and if you're lucky enough to have Isabella assist you, you're in for an...
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