JuiceLand — Restaurant in Round Rock

I usually have great experiences at Juiceland, but the location on Louis Henna is a bit chaotic and unorganized. I went in person to order, and both times no one takes the order right away or even says something like ‘we’ll be right with you’ to acknowledge you’re there. Instead they continue their chit chat and make whatever order they’re working on. Then they come take your order and have to wait up to 10mins. I tried to avoid the wait by placing an order via Toast. When I arrived I still had to wait up to 5 mins and the order was wrong. The strawberry, banana and hemp toppers were missing (the online order platform has those listed as standard, you can only remove them if you don’t want it.) but I noticed it doesn’t show up on the order or ticket. The online system is either wrong or not translating to the ticket system properly. I got in my car and opened the bowl and the “soup” spilled everywhere. They used way too much milk and it’s inedible at this point. I went back in to tell him it’s missing the almond butter, bananas, strawberry, cocoa nibs, and he added them but the smoothie was already melted so he handed me back soup. And never added the almond butter or cocoa nibs -_- on top of that, the kid blamed it on me - said I must have been confused. Really disappointed in this experience. I don’t want to stop coming but geez something needs to get fixed with training employees proper customer service, online order system or how to make a bowl not be soupy. And I paid...

The Louis Henna Juiceland location is hands-down my favorite! The smoothies are consistently amazing—fresh, flavorful, and the best in town. The staff is always super friendly, efficient, and on top of things, which makes every visit a great experience.

I recently had an issue with a gift card, and Elijah, the training specialist, went above and beyond to help me out. He was incredibly patient, professional, and made sure everything got resolved quickly and smoothly. Huge thanks to him and the manager for their excellent customer service!

Highly recommend this location—you can tell they care about their customers and love what...

To be honest, when I heard that this location was opening I was so excited because I am a diehard juice land fan, but sadly to say this location is honestly the worst juice land that I have been to the fridge that usually has the premade juices in lunch meals is always low stocked. The juices are always expired and not only that they taste horrible They do not taste the same compared to other locations. They are for sure slacking at...