Huntley's Tacos Locos — Restaurant in Rutland Township

Price to Value: HIGH Quality: BELOW AVERAGE Service: FAIR (but completely unnecessary)

Unlike other taquerias and Mexican restaurants where it is complimentary, they charge a whopping $6.50 for chips and salsa. Yes, for dine in! Clearly written on their menu, though I've never actually paid attention before. (I guess that's one of the reasons why I've always thought I left with an empty wallet). Corn tortillas are still cheap, despite inflation. And it doesnt cost much to give a small dish of salsa with them. If they feel compelled to charge, the $2.50 is appropriate. But for $6.50, I can get a bag of El Milagro Totopos and a jar of salsa from Wal-Mart next door.

I get inflation, and I get how it is affecting everyone. With that being said, I have long felt that Humtley's Tacos Locos was overpriced. Ever since they changed locations from further north on IL-47 a handful of years ago, they just seem to have been more and more pricier. I swear they got even more expensive when they added the gaming machines. Maybe that's the problem...not enough people use those machines (which take up half of their dining space), so they lose customers...hence, menu prices go up to try to offset their losses. But they just seem to be overpriced even in an inflationary economy, especially when you factor in quality and portion size...

Burrito Loco Dinner - $12.95. I swear it's gotten more expensive AND smaller. It's not as full as it used to be. I'm also certain the tortilla size has been reduced to put less product in it. Quesabirria Tacos - $16.75. This is the better value of the three dinners we ordered. My daughter does enjoy these very much. Steak Fajitas - $16.45. Meat was tough. I'll say it again...TOUGH!!! This was a cheap cut of meat they're trying to hand tenderize to pass off as something you would eat in this presentation. I firmly believe they use the same cut of beef as they use for the braised beef in the Quesabirria tacos. The difference is that if they're using something like beef chuck (or a similarly tough cut of beef) to braise for Quesabirria, it is not a good cut of meat to grill. Served with lettuce and tomatoes, but no cheese or sour cream? Every Mexican restaurant serves cheese and sour cream. So, between the TOUGH cut of meat I had to exercise my jaw to chew through and the lack of accompaniments, the Fajotas are a POOR value. Charge me a few more dollars, improve the quality of the meat, and give some sour cream and cheese.

I don't understand the point of servers here. Like I said, half of the place is gaming machines so they only have 2 high top tables and maybe 6 standard tables. The order counter for carryout is right there. So why not eliminate the servers and just have people order through the counter / pick up from the counter. Our server was pleasant, but there wasn't really any wow factor. Took our orders, delivered our food, brought our check. Very robotic with no personality. I asked for two boxes for the kids' leftovers, which she brought out quickly along with the check. However, she walked away while leaving my empty plate and fajita skillet in front of me. Should have been removed, so I wound up stacking them and pushing them to the side. This is why servers here are unnecessary. If there's no real purpose for them, get rid of them and save the additional labor cost...and I can save the $9 gratuity I left, which wasn't really warranted.

ONE MORE THING!!! Be cautious if you order through GrubHub. I just noticed the prices they charge on GrubHub are HIGHER than what they charge in house. I don't think that's right. They shouldn't inflate their prices on GrubHub just because they want the extra business but don't want to lose margin because of the cut that GrubHub takes.

All in all, I don't know if I will go back to Tacos Locos. There are so many options for Taquerias and Mexican restaurants around, and I have already found a few that offer a better overall...

Experience was poor , not the waitresses fault, yesterday I was there with my family and the restaurant was full, the wait time said 10 min, and it was ok. We had to help clean our table because there were only 2 servers ( I don’t understand how on a Friday night there were only 2 servers ) well they were very busy with the orders to go, taking phone orders and bagging all the orders to go. (Like I said it’s was not the servers fault). After 10 min they take our drinks order and then our order for dining in. It took so long to give us our food that we had to ask to put our order to go. Finally they gave us our order to go but my husband paid and when we were home we did notice that’s we were extra charge for 3 orders of Lg quesadillas and we only ordered one. I called 2 times right away to let them know and the servers told me that there is no manager on the restaurant and that the manager will contact me. Well it’s been a Day and nothing !!! How is this possible??? No manager on duty ! They advertise the restaurant so much that I was exited to have some drinks and we didn’t get any because we fell bad for the servers, they have to do some many things….. I call again today to ask for a refund and they told me that the owner was not there and that it was nothing they can do for me. I will not come back to this...

Walked in, it was freezing cold in there. So cold the one girl who works there is walking around in a jacket. Took like 10-15 min for her to come to the table to get drinks/order. We ordered chips and salsa, took another 20 min to get that. When our birra taco dinner comes out the rice and beans are ice cold. The portion size of the beans was like half of what we got last time we're there. Then the waitress is loudly pushing tables up against a wall. Some poor kid came in to get his food and it was dropped on the ground handing it to him and the workers are just laughing. The final straw was when she turned the vacuum cleaner to vacuum a rug. Like COME ON. We're in the middle of eating and having a conversation couldn't even hear each other across the table. Im so disappointed because I use to love this place but I will not be back. I understand you close at 8 but this started at like 720-730. So off-putting. The service was TERRIBLE and the food was ICE COLD. Could've been good maybe if it wasn't cold. $55 for two birra taco dinners, two bottles of coke, and chips and salsa. Which is fine if the service is good and the food is warm, and we were able to sit down and eat a meal and talk to each other without a vacuum going. Won't...