Lau Oc Viet — Restaurant in Sacramento

Their customer service is terrible; considering that we were their only customers for a good hour or so before others started trickling in. We got no glass of water, no refills on our hot tea. I ask for hot coffee and the guy told me it take a bit since it’s going to slowly drip. One hour later, and still no hot coffee. I guess it’s still dripping. 😳😳 Finally, after asking him twice, after a whole hour, finally got my black hot coffee in a large glass cup. No condense milk with it. Only some sugar. We ask for condense milk and the lady came out with hazelnut creamer from the fridge. Overall, it’s our first experience there and will not be returning. Their food is ok; not the best. I’ve had better food elsewhere and way...

5 stars! For quality of food. Every dish we had tasted delicious. Brought us back to OC places, and better than some of the central Viet dishes in SoCal. From the house made sauce fried chicken wings (kids enjoyed), to the ca canh chua, mango salad was refreshingly good, and the morning glory was very nice. Didn't try the pho, but kids and bro enjoyed. Bro said the banh xeo was a little hard. It just took a REALLY long time for them to prepare the food--one cook that day maybe? But food was very high quality. Friendly service. Can get a little loud inside, looks like it hosts big groups and events, they was a karaoke group...

Don’t go there unless you’re one of their own. The owner from Stockton, CA seems like a cool guy—I’ve been there several times. But twice now, the waitress acted like I didn’t even exist, even though I was clearly standing at the front door looking right at her.

Tonight was the final straw. I had family visiting from Seattle—10 of them—and we had planned to meet there. It would’ve been a fun night with great food.

But they just lost a big opportunity and a group of loyal customers. I’ll never go back. This place used to be my go-to hangout spot,...