Starbucks — Restaurant in Safford

Two girls don't have a pleasant smile ,nor do they even acknowledge that I was in the store, not even a "Good morning and I be with you in a minute " and I was the only person in the store. About a minute later one girl asked for my name.Once the 3rd girl come out that there was somewhat a smile. I placed and order online to be ready time 8 mins, that is your starbuck systems with an estimate time which is your company policy,they had not even started the order yet! Keep in mind one vehicle in the drive thru that just left and then just me in the store and no orders on the counter. And the other time before that I waited for 40 minutes for coffee and they didn't even tell my husband it was a pour over. Thinking , I give this place another try. Not communicating, no smiles and no motivation. SAFEWAY starbucks is more friendly and organized. They need to be trained in the city and learn that customers are the people who are the money to their paychecks. I wonder would they even make...

Worst service by far from any other Starbucks I have been to! I stood there for a good 5min at the register while about 5 workers walked around helping the drive thru or just ignoring me and the guy waiting behind me. Finally I asked if they weren’t taking any more orders? They said they would be with my in a min. After finally placing my order I waited. I got my 2 drinks pretty quick, but then waiting 15 min for my food. Which was just a loaf. I finally asked AGAIN when I would be getting my food. They literally looked up at me and ignored me. Then I asked again and one girl said “I will get it”. Then once she did she tossed it to me across the counter and walked away. Maybe try training your employees to nicely acknowledge paying customers and when they forget something to apologize and...

I love coming to Starbies and usually have great service when Mikayla is in the window. On Saturday the 25th, we were greeted by the DT attendant but it wasn't very upbeat, so we thought maybe she was busy and behind. Got up to the window and the DT attendant didn't smile or greet us warmly and was bland with us. Our thoughts were that maybe she needed some coffee. I've worked early morning DT and although it is early, we all need some sort of smile at the window just to show we are happy that you are coming in and supporting the business so we can put money back into our town. She may have had a bad day, but it is no excuse to push that onto your customers who are only providing the funds to keep the...