For my daughters 10th birthday we were having a great day all in till we went to Baskin-Robbins in st.Joe mi. I had a party of 5, 10 year old girls and they all threw up multiple times after we where served there terrible ice cream , it also happened to smell of throw up mind you there are no bathrooms there ice cream sucked it had ice shards and weird yellow plastic Cristal's in side of the ice cream the owner was very rude and Impatient the other employee was very kind and I feel very bad that he had to work for the horrible for having to work for that man, there was GLUE on the cones and the cones had mold on the bottom the manager was inappropriately looking and staring at my young girls he also happened to be spying at them too. DO NOT COME HERE !!!!!!! P.S the ice cream was not even Baskin-Robbins ice cream and the girls where pal in the car and had a dry Tongue plus the owner sad there...
Read more09/16/2021 I walked in to buy 2 ice cream cones in this half Dunkin' Donuts-half Baskin Robbins at 2:15pm. My eyes started burning from cigarette smoke!! It was choking strong! I started to look at the ice cream, but most of the containers in the 3 freezer cases were holding only about 3 inches deep in ice cream at the bottom, and those appeared to have been melted and refrozen. Yuck. No thanks! I left, and had to explain when I got back into our car that I had not smoked, it was from inside the Dunkin/Baskin shop. We left and drove thru the DQ a block away and were served fresh ice cream without...
Read moreI haven't been to BR in years, and if this experience was representative, I'll keep up the habit. One of the servers couldn't understand my dad's order and repeatedly tried to serve the wrong ice cream. My order had the correct ice cream flavors, but so melted they were softer than soft serve. When I complained about them being melted, the server promptly served me another scoop of the same melted ice cream but in a bowl. I'm not sure how that was supposed to resolve the issue, but the dogs enjoyed it. If this is standard, I'll keep...
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