Starbucks — Restaurant in Saint Peters

I visited Starbucks on my birthday evening around 7:30 PM, and the experience was absolutely delightful—thanks to one incredibly kind and talented barista who truly made my day special.

I wish I remembered her name because she deserves every bit of appreciation and recognition. She was lean, had a warm and cheerful personality, and what made me smile even more—just like me, she clearly had a sweet tooth! We instantly connected as she suggested the best coffee recommendation based on my preferences. And let me say—it was perfect. The flavor, the texture, everything hit the right notes. I genuinely loved the drink she customized for me (I believe it was a special version of a cold brew with sweet cream and caramel, or something equally delicious!).

What stood out even more was her patience and grace under pressure. She was managing both the drive-thru and in-store customers—something that most people would struggle to juggle—but she did it effortlessly, with a genuine smile on her face. While others on the team seemed distracted or busy (one person appeared to be training someone and wasn’t as attentive), she personally stepped in to take care of me and the growing line inside.

Despite being busy, she took the time to ask questions, explain options, and find what drink would suit my birthday mood best. That’s rare—and deeply appreciated. Customer service like hers is what makes Starbucks more than just coffee. It becomes a moment.

Dear Starbucks team, if you can identify her—she was working the evening shift around 7:30 PM, handling both drive-thru and café orders—please appreciate her! People like her make your brand truly shine.

Thank you for the sweet drink, the sweet moment, and the sweetest service on my...

DO NOT GO TO THIS LOCATION!

I am a frequent Starbucks visitor. Particularly this location since my office is right down the street.

Since feeling a little under the weather, I opted for a different drink than my norm.

I asked for their herbal hot tea options and the gentleman taking my order replied yes, our options (plural) are…….Green mint majestic. (In a sarcastic tone).

After asking the gentleman taking my order if they had lemon juice. He replied yes we have lemonade.

After asking again for lemon juice he said yes, we have lemonade.

Then I asked if they had lemons and he replied with the rudest undertone, “I said no! Is there anything else I can get you?!”

I replied, you didn’t have to get nasty with me and he replied, “I gave you the alternative which is lemonade so again is there anything else I can get for you?!”

I said no thank you and drove around.

Once I got to the window, there was a lady there by name of Andrea.

I asked if there was a manager available I could speak with about the upsetting interaction.

She replied, “that’s me, I’m the manager and you were rude to him too!”

I was flabbergasted and quite confused.

She then proceeded to tell me to take my tea and go!

I asked who was over her and she said she was the District manager and that there was no one over her.

She then told me to take my tea again, told me to complain to corporate and to leave and that I wasn’t welcome back.

I have never been so disrespected in my life!

I am hurt, offended, and very disappointed in how I was treated today.

I will NOT be coming back and will be sure to tell all my friends and family about this...

I don’t understand why is so difficult be kind in this world to people… i kindle ask the girl to please re done my drink bc i hate to be that person but dont taste anyyyy of lavander and have 0 foam and i went Starbucks now just for that drink bc i love it!

So she say no and i need to ask again and say pretty please so nice and she get it back in a terrible mood. They give same drink with some drop of lavander WOW. I try it just to be nice and move on but noooo dont taste lavander so what is the point? i ask again and she say yelling at me literally NO i am not doing this, this is your drink and that it i was like WOW and i just say why is so difficult to be kind?

I can tell how she calm down herself and breathe and tell me ok keep this one we make another one. But if i am not ask that what? she was left me with a not cheap drink don’t taste at all what i went for? And treated me sooo rude…. Crazy

You see the pics and tell me if you don’t see a different? I just take couple sips to the one with not foam to corroborate the flavor. Just arriving home and the drinks was giving with just couple minutes differential… so there is your answer why i could get the nice one at first? Or change it...