China Crossings — Restaurant in Saint Petersburg

If post order harassment is what you want - eat here..

I've eaten here a few times, mediocre food at best. Its all the same stuff where you go.. "Standard fast food Chinese". Went here out of convince, as in, I didn't want to bother with a traffic light. I live around the corner... I have two restaurants I could have picked.. China Fun in the Publix plaza or China Crossings..

Walk in, no wait, been here before so I'm assuming the staff is all family, so the girl that clumsily took my order, clearly new, could be their daughter. That's not a big deal, have to start somewhere, so I ramble off what I want. I didn't point to the menu, didn't pick a menu number, just said I'll take sweet and sour chicken, and beef fried rice. She comes back with some ridiculous amount, she read back two sweet and sour chicken, etc etc, I correct her. I want this, that, and in the meal. I've ordered it before probably a week ago, so I know what I'm expecting. I pay, tip out, get my food and on my way out I grab a can of Sprite. That caused chaos. Enough to realize someone made a mistake, in the end it was me, but assuming since I've gotten the soda before its standard with the meal. It wasn't. I leave, confused.

As I leave, and pull back in, walk in, and ask why I just paid $10 for a meal w/o a soda, when I ordered previously. Girl that had to have a lot of help figuring out cost, and price, and read comprehend what my order was tells me that the meal comes with an egg roll not a soda. Girl explains to me quite lucidly and knowledgeably that the drink is $1 more, and instead of running the card again which costs more. But you tipped so you can take one. I said the tip is for you guys, I adjust my tip to reflect the $1 more and leave.

I wake up the next morning to the daughter tracking me down by my credit card receipt and leaving me a Facebook message, apparently upset that I called it "cute" that she realized what the menu is, since she couldn't figure out what I was ordering or how much things were w/o the help of her brother. In the message she calculates my order from start to finish, taking pictures of the menu, pictures of my credit card slip, saying it clearly states blah blah.. Anyway -who has ever eaten at a restaurant to wake up to a harassing message on Facebook from the staff?

Go eat at China Fun, its the same stuff, same menu, same quality, less stalker, less harassment,...

MENU: 4 stars. The food here is pretty great. I love their chicken wings and pork-fried rice. It gets the job done easily. I've had some other menu options and again, I enjoyed my meals nearly every time I indulge in China Crossings.

MOOD: 2 stars. This place is in a pretty nice plaza, but something about the inside of it makes me feel like I'm next door to a sweat shop. It's definitely not aesthetically-pleasing here, and that's not that big a deal if you're getting it to go. But if I'm eating there, from the looks of it, I wouldn't be surprised if the kitchen is filthy. Nothing solidly confirmed has given me that indication, but still, that's probably not the vibe you want to give off to your customers.

LOCATION: 4 stars. Great location in a busy and obvious plaza. There are lots of parking spots, and the restaurant is centrally located in the plaza. When it gets busy, you might have to walk a little to get to China Crossings however.

STAFF: 2 stars. The guy at the front desk has no concern with you whatsoever. I don't think he's necessarily rude; I just think he doesn't care about life. He seems totally ambivalent whether you only want to purchase a fortune cookie for a dime or spend thousands of dollars catering for 200 people for your office party. He barely makes eye contact, sounds like he wishes he were dead, and makes no attempt to be friendly, welcoming, or merely human. Whatever, it's not a big deal, as long as my food isn't equally as uninspiring. But he badly stands to learn a few things about customer service skills.

VERDICT: 3 stars for a 'meh' experience. Watch China Crossings' reviews jump through the roof if they every hide the front counter gentleman in the back somewhere or just...

Not only was the man working the counter on 6/4/12 rude when we came in, he was absolutely the worst problem solver ever! I ordered beef lo mein with snow peas. First they got my order wrong. I received the shrimp lo mein. I then proceed to drive back to get my order corrected. Do I get a sorry? No! I then go home again and open my beef lo mein and there are not even 4 pieces of meat in my $10 lo mein. I called twice to complain and got hung up on twice!!! I'm not tolerant to that being that I am in customer service as well. I proceed to go back to the place where I get cussed out by the front counter guy and called a f'ing b*tch... I ask for the owner's name and number and he would not let me have it. I finally have to threaten him to call every day before I can get my money back... He then proceeds to cuss at me as I walk out the door... I WILL BE...