Macado's — Restaurant in Salem

A kind hostess and server, but the manager on duty on 6/25 at 9pm was very unprofessional. I ordered a salad from the kiosk at Olde Salem Brewing during trivia night around 7pm. There was a server running multiple orders multiple times into the brewery, but by the end of trivia around 8pm, my salad had not arrived. A friend was hungry and we decided to walk up to the restaurant to sit and eat. The hostess greeted us and I asked about my salad. She could see that it had been almost an hour and a half since I'd ordered, but mentioned something about issues with their tickets printing and offered me a free dessert as she was seating us. She pointed out an $8 dessert that was her favorite. I ordered my salad again. I finally received it at 9pm. The restaurant had customers, but I would not have called it busy by any stretch. I decided that I didn't want the free dessert and asked our kind server if I could just get a discount on my salad. He came back with a receipt from my original kiosk order and said the manager refunded my salad. Great! My friend received her check and it had my salad on it along with her own meal. We asked for clarification from the server and he said that the manager refunded me for the salad I didn't receive and I was being charged full price for the salad I ate. It was a good salad. I started to pull out my wallet and my friend said, "No, we'd like to speak to the manager." The manager arrived and asked us to explain the situation. I did so. I could tell he was irritated. He interrupted me and asked if I wanted him to take the salad off the check. I said "yeah, that'd be great." And he said "have a good night" sarcastically as he walked away from our table and then proceeded to SLAM whatever door he walked through. It was loud. Everyone around us looked. My friend received a new, mysteriously wet check. Which reminds me that our drinking straws arrived unwrapped and the server was even uncomfortable giving them to us. I will never order...

I visited the Salem location about 4 weeks ago and it was not a great experience. Once seated, No server… almost 10 minutes and when she came up she said “sorry I was in the bathroom”. Not what I want to hear at a restaurant. My burger came out and I ate some then decided I didn’t want eat all of the bun, looked for my server, not to be found. I stopped the girl that was at the register when I went in and asked her if she could get me some silverware. She walked up slammed down 2 knives, 1 iced tea spoon and a soup spoon on the table and walked away. She had to select these things as a flatware group. I wasn’t drinking tea, didn’t have soup and only needed 1 knife. I wanted a fork! Got my check and paid - even gave her a $5 tip on an $18 bill.

So this Saturday decided I’d try again - wanted a burger. Walked in and dude was at the register - he asked if I was eating in . I said yes, 1 person. He said I don’t know if we have tables…. Walked away and was gone 3-4 minutes. Walked back thru the lobby with his hands full of glasses and flatware - do I thought he’d be right back. Another couple walked in and asked if there was a wait. I said apparently. A girl walked out and asked if we were eating in. I replied I am., and the couple said they were. She says. I don’t know who is next to be seated and walked into the kitchen. Another girl walked out and looked at us - this was the girl that brought my flatware in the previous visit- and turned around and went back into the kitchen. I looked at the couple and said - nope not waiting. And left. Had another fantastic meal and experience at Awful Arthur’s. Maybe I’ll try their burgers. Won’t give Macados a...

Have you ever wondered what it would be like to eat dinner out of a dumpster? Imagined how your digital self from "Oregon Trail" felt when you died from dysentery? Do you hate yourself enough to risk eating off of tables that were once used in a truck stop restroom? Do you like to sit amongst the trash of previous guests (pic attached)? Well, look no further. Macado's is just the place. For only a few measly dollars, you and your friends can get all the foodborne diseases. But wait, there's more! Experience mesothelioma from the disgusting air blowing from the filthy ductwork (see pics). Imagine seasoning your dish with freshly fallen paint chips (other pics). The best part is that there is a window that looks in the kitchen that invites you to "understand the risk" before you enter (more pics).

I was so disappointed when they got my order wrong and then lost the ticket for the re-order. I had to reluctantly cancel my order since everyone else had already finished their meal. As an added bonus, the waitstaff likely used my friends' credit cards to scrape lines of coke for each other.

Now I'm home, still healthy and alive, being forced to enjoy a meal purchased across the street. Worst....