McDonald's — Restaurant in Salem

We went around 4:30 p.m. inside to eat inside, no one was eating inside and every table was dirty, the soda counter had trash and soda spilled all over it, they were out of sweet tea, the girl yelled out my name of course food was in sack not on tray, I had to ask her for my cup, then had to go back to counter to ask for tea, the manager came to the front and I told her all the tables were dirty, the soda counter was dirty and asked if they had any fresh tea to make, kid in back said they were almost out of tea for drive thru also, in the dining room the trash cans were so full it was falling on floor..she told me sorry, they were in the middle of shift change and I looked by fry vat and there was trash and old fries all over the floor..this was my first visit here that this place was ever this dirty, its never like this in the mornings or afternoons, my big mac had a very hard bun and was very sloppy made. Now, I know it wasnt all the first shifts fault for leaving a big mess like that, shame on the manager's in charge to ever let a restaurant get that filthy in any shift. Also, the crew thst was there were talking and laughing loudly and seemed to be playing around..wont be going back there to eat in there in the...

Horrible service. Came in drive-thru Friday May 23 at 9:35 PM. Ordered a 10 piece chicken nugget meal and a chicken sandwich deluxe meal. The girl gave me my drink which was supposed to be a coke. It tasted like diet coke. I told her and she told me she mixed it up with her drink and she was only drinking diet now that she was on a diet. She gave me another drink that ends up tasting like diet as well. We get down the road and we had a spicy mcchicken with cheese instead of the 10 piece chicken nuggets. The fries were salty. My girlfriend was afraid to drink her high c orange drink. No receipt given. We came in Sunday May 25, 2025 at approximately 6 PM to resolve the issue. The young manager told me she couldn't replace the meals and she would get in trouble. She only gave us 1 drink and the 10 piece. I called McDonald's customer service line and was given a ticket number. Extremely upset. Terrible service and got lied...

We went thru the drive thru, as the inside was closed because of COVID. Ordered a large fry, nuggets and a quarter pounder. Went to pay and she brought up a similar order, but not ours. We used a discount offered thru the app for $1 off the fries, but because she rang the wrong order, we couldn’t use it on ours! When we checked our bag in the parking lot, we noticed the fry was a medium instead of a large. We went back thru the drive thru and they said they’d give us a large, just pull forward. Instead of a large, they gave us a small. Which I wouldn’t have had a big problem with if they girls at the widows hadn’t acted like total (excuse my language) a$$holes! They seemed overly annoyed to have to correct THEIR mistake and made us feel like we did something horribly wrong. Will NEVER return to...