Dunkin' — Restaurant in Salisbury

Extremely disappointed this morning. Specially as a customer that comes religiously every day except the weekends. I feel I was treated very badly. A gentleman at the window was superb. very nice very courteous. I handed him $100 bill. He still was courteous and told me I’m sorry I can’t take that. I asked him to speak to the manager because I didn’t have anything else buy a one dollar bill. The manager came and said it is against our policy to take $100 bill I looked kindly at him and said if you’re serious it’s American money.I’m sorry but today’s the only day I don’t have my wallet with me that has my credit cards in it. And this is all I have other than a Dollar. I ordered a large coffee and six donuts it just so happens to be Valentine’s Day and I wanted everybody to have a donut at the office. So I begged him to please take the hundred dollar bill. Or take the dollar and I will pay him the rest tomorrow when I come again.My coffee sitting there he says I can’t do it. So that means I would’ve gone in the garbage anyway. Still being nice I said please can you just help me out this one time you have no idea how much I appreciate it. He took the The hundred dollar bill came back with change. I said thank you so much you have no idea how much I appreciate this. He looked me straight in the face and said I have a hard time believing that don’t ever come in here with $100 bill again. I was floored. That a manager could be that nasty. Specially after giving in and it’s over. To end that way was kind of personal to be honest with you. What a nasty way to send someone on their way with your order after accommodating them. I would really love to know how this guy...

This what I remember Dunkin' being...Dunkin' DONUTS, a donut shop. It's been a very long time since I've been to a Dunkin' that was still a donut shop and I didn't know that still existed. It's proof that it is possible to "modernize" a Dunkin' but still be a Dunkin'. There are electronic menu screens, you can use the app, the furniture is the the current aesthetic, they have wifi, they have all of the new non-donut menu offerings...and yet they have more than the same-old-same-old 8 kinds of donuts and more than 4 kinds of donut holes. Plus, the non-donut bakery sweets on top of that. I am thankful that this is actually possible, for Dunkin' to be all of the things, new and original. Good people, good food, good coffee. You can't find either of the two donuts in the picture (a Bismark and a cornbread donut) in most Dunkin' now. And that lack of basic creativity is missing in most other locations across the U.S. now. So thank you to this Dunkin' for being the absolute best there is and on my way to my new job in...

Came here as I had been craving a coffee and a donut for weeks and it was upsetting to encounter a rude employee. I feel as though the training should be better on how to treat customers. It’s sad to see that many have felt the same way I did with customer service here. I didn’t catch her name but she was a young Asian girl. Even with a basic order she was confused, sounded so unenthusiastic and rude, no manners, I get we can all have bad days but if you’re working taking orders customer service is your priority. Also, this Dunkin was basically out of all their donuts! Extremely low work ethic. If taking orders is a major stressor, as someone else said, you’re just not fit...