Atmosphere was average, it's seemed so much nicer when I was there last in 2019. It seems darker now, black painted walls etc, way less classy feeling considering the the menu. (Hiding the bugs mentioned from other reviews?)
Food- I had a few 'ok' sips of the complimentary Soup, but I discretely had to spit the third bite of celery back in the soup bowl, as it's taste was rotten compared to the first two bites that were tolerable. Needless to say I didn't finish the soup after that. I let that go as I was really just there for sushi and some friend time for lunch. The sushi, when I finally got it, was as nice as I had remembered it. I wish their sushi menu was served at one of our other sushi restaurants in the area, for that was the only good thing going for them in my experience. I would have given 5 stars on food, but for that rotten celery in the soup.
Service- overall- BAD... !!! At first it was average. I was politely seated and a few minutes later as my friends arrived they were as well. After my friends arrived drinks and the (gross) soup was delivered, but it took her quite a while to return to take our order. I was beginning to wonder if we had been overlooked. My two friends had their food delivered in average time, however I was told mine was almost ready and would be here in a 'just a minute'. Ten minutes after that, the waitress told me again she was sorry it is taking so long, he's almost done it will be here in 'just a minute' and she also implied a discount for the inconvenience by adding "don't worry, we (will) take care of you" Ten minutes later, I politely flagged her down asking about the status, and my friends were ready for their checks. I was told again he's almost done again 'just a minute', but her attitude has shifted as if she was annoyed with me. I then still politely, pointed out it was the third time she had told me it worked be 'just a minute' and now my friends are finished and about to leave. I finally not get my food after my two friends had paid their checks and was ready to go back to work. One friend did had to leave when my food arrived, but the other friend had a loose enough work schedule she was able to sit a little longer with me while I ate.
I when I finished half and packed the other up to eat at home, I inquired about possibly getting a discount (as she had implied earlier with 'don't worry we will take care of you') She rolls her eyes as huffed off to ask the manager clearly with an attitude, non-supportive anymore.
She returned in mere seconds, sharply saying I can have 5% off, (only $3! Wow...) When I politely pointed that out how she had implied earlier that I would be taken care of and 5% seemed low, she started arguing about it saying it was she sushi chefs fault not hers etc. I do understand that, thus asking for a discount on 'food' and I would have tipped her a normal 20% had has she not treated me so poorly about it all... so, I just let it go, deciding I'll just to apply the more reasonable discount towards her tip since she was so argumentative instead of advocating for me. I did at last give her $2 for seating me kindly.
I'll probably never go back, too bad tho, that sushi menu is quite nice! Too bad the rest of the dining experience is so terrible. I agree with some of the other reviews in saying, it has really...
Read moreThe first time I took my sister and son out to eat at Sabaidee, we were very pleased. We spent nearly $100 and didn't even mind it. The food was amazing. The atmosphere was great and the people were so nice.
The second time I went I was extremely displeased. My sister ordered the duck, which we all know is very expensive. Her duck was dry and was not what she ordered. When she asked for an exchange they said that they could not meet her accommodations. It get's worse! I got the Orange chicken meal. It was clearly described as tender juicy pieces of meat. When I bit into the first piece it was kind of crunchy but I figured I'd just gotten a small piece. Well after taking a few more bites it became very apparent that my chicken was EXTREMELY overcooked. Tougher than jerky. I'd only taken about 3 or 4 bites. I called the waitress back asking her to exchange it or either remove it from my bill and she said that she couldn't do either because I'd already eaten it and if I didn't like it then I should have said so before I took a bite! How was I supposed to know without eating it??? When I asked for a manager, I was told that there was none available at that time. I have since called back FIVE TIMES and each time I get told that there is no manager available. I spent $75 for my and my guests meal and we both were very displeased. I gave them time to correct this matter but clearly they went from caring about making their customers happy, to caring about their expensive overpriced food. There was only about a two month gap from the first time I went to the second time I went. And from my experience the second time, I WILL NOT GO BACK.
I urge everyone not to eat here. It's a beautiful place but their customer service is horrible and that have avoided speaking to me at all costs. I told a good amount of people how great they were the first time I went. Now I want everyone to know that I will...
Read moreI absolutely love the decor and seating of this place, pretty neat honestly. My husband, in laws, and I ended up here for my birthday dinner when my normal spot turned out to be closed that day. (We meet half way between Charlotte and Winston so we didn't know). They had my favorite curry and the server was nice but not very attentive. We felt forgotten more than once. My mint mojito was ok but they really should strain their drinks so I'm not constantly choking on tiny pieces of mint. (Straining a mojito is pretty standard) My panang curry was good and spice level was on par, although I wish I had opted for the rice instead of rice noodles. I prefer them separate and they came already mixed and did not have a great consistency, a little overdone for me and a bit slimy. The flavor of the curry was fantastic none the less. My husband loved his Pad Thai but expected more spice out of his level 4 spice request that could be purly on his high spice tolerance. All in all if we come across my normal spot being closed again would give this place a second chance and try adjusting my own order a little. Who knows, maybe it'll become my new...
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