Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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It was about 8pm and their service was awful. Their drive-thru was backed up so I decided to walk in. I was the only one who was standing by the cash register, 4 employees saw me and looked at me and said NOTHING. Just stared. I waved both arms up and said "hello I'd like to order" Another 1 minute passed until someone addressed me. IF YOUR WONDERING WHY STAYED ITS BECAUSE MY WIFE WAS IN THE HOSPITAL FOR WEEKS AND WAS FINALLY RELEASED AND SHE WANTED A CHICKEN BOWL...IF IT WAS ANY OTHER TIME I WOULD HAVE LEFT. I finally ordered a Chicken Bowl, NOTHING ELSE. I waited 23 minutes 😩. I wanted to scream. I huge guy (dressed differently/ maybe manager/didn't act like one) went to counter to look at the register I went up to him and asked if he could check on why my order was taking so long. He said their busy. I saw 3 employees by the drive-thru window gossiping, 1 employee sweeping, 1 employee cooking, and a manager walking inside and out the store. The cook FINALLY gave me my food and APOLOGIZED, the cook did! I'm really disappointed and I recommend NOT VISITING THE KFC ON...
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They truly care about their restaurant. I observed the manager personally approaching a customer to tell him they no longer had a menu item. You don't see that anymore. When I picked up my order I said I thought I had a large drink. The young man immediately went to get me a large drink. No questions asked. Customer service at its best. The food is good. The fries are carbilicious. You have made the Colonel proud.
Very busy street. Beware of traffic. Lunch, after school,...
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Waited Twenty minutes to order then I tried to order a 12 piece meal only to hear oh we out and we don't have no bread blah blah so I pull up to window and he says they have enough for a two piece it was just laughable to run out of chicken at 730pm so I canceled the order and left definitely will not be going back to this location the another location by the Hotel sold me my 12 piece with no problem so managing this KFC is very hard for an underachieving...
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