Name: Auntie Anne's
Telephone: (210) 595-3222
Price range: $
Rating: 3.9

United States Texas San AntonioAuntie Anne's

Auntie Anne's

9238 N Loop 1604 W, San Antonio, TX 78249

3.9(37)$$$$

Open until 8:30 PM

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Phone

(210) 595-3222

Website

locations.auntieannes.com

Open hoursSee all hours

Fri10 AM - 8:30 PMOpen

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Posts

Jessica SaenzJessica Saenz

My son comes here every time we come to HEB and they have NEVER ONCE had more than 2 things already made. He ordered 1 pepperoni Pretzel today and of course it took 30 mins. They say 10 mins but the girl felt the need to make a whole tray of 4 pepperoni pretzels even though he was the only one here. Of course it took forever to slowly build them and cook them etc... I was already done with all my shopping and she was STILL assembling a tray of 4 pretzels. Slow!!!! With 3 people working here it shouldn't take this long and there should be pretzels pre made at least.

Linda LLinda L

0 communication Wait time was ridiculous Was told manger left them to handle the store in their own. My son had a craving and we waited so long Order placed at 7:21 received complete order 7:57 Was only told it would be a 10 minute wait And then for them to come out burnt for my daughter and I order smh My order total with tip at that $25

M GonzalezM Gonzalez

There was a long line when we approached. Pretzels going quick. Staff working hard to fill orders. All staff very friendly. Annette super helpful. Love the original pretzel with caramel. 😋. Also bought pepperoni pretzel and cinnamon nuggets. We come here frequently. Be patient and nice to staff they have work hard.

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Featured dishes

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Original

Every single pretzel is an original, and freshly baked to raise the standard of snacking.

Cinnamon Sugar

A soft pretzel hot from the oven, sprinkled with fresh cinnamon, sweet sugar, and handed right over.

Sweet Almond

This sweet yet salty pretzel is baked fresh and topped with Auntie Anne's own toasted almond crunch.

Sour Cream & Onion

A hint of sour cream and onion are freshly baked into a warm, soft pretzel for you to savor bite by bite.

Roasted Garlic & Parmesan

The aroma of garlic and fresh parmesan makes this savory treat the best thing since sliced garlic bread.

Reviews of Auntie Anne's

3.9

(37)

1.0

Today, my daughter ordered pretzel nuggets and 2 frozen drinks. The total was $23 plus. When I questioned the cashier about the price. She explained that the dragon fruit was $4.99 because it's a special. I explained the price in which I read off their menu $3.58. They have a sign with a picture of the drink and no indicator of price difference $4.99. The cashier was rude, so I asked for a manager. All I got was he wasn't there.. She didn't even offer up to call the manager herself and ask for my number. She couldn't even tell me when was a good time to even communicate with a manager. All she could do was throw a tantrum and be rude. Obviously, she wasn't trained properly, or she didn't like her job. A manager should always be able to be contacted at least by the staff. Just like your price should be made available for the public eye. So, cutomers like my child (minor) can see what price they...

1.0

We ordered and paid and then was told pretzels not available for 5 minutes. We would have either not ordered or ordered alternative. Then we were told to leave area and wait in another spot. We were not anywhere near cash register, but off to side. There were no other customers. We got distinct impression cashier unhappy with job and it was racial thing and he liked lording over elderly white people. It was extremely uncomfortable. When we told him poor customer service he didn’t care, no apologies for wait. This is terrible way to treat customers. We were there about 1pm on...