ROSS Bandera Pointe Management does not value their customers. On several occasions, management fails to schedule sufficient cashiers to handle their high volume of sales. With an average of 1 - 2 cashiers on any given day, customers are forced to stand in an unorganized line which seems make shift at that. Friday Aug. 18th @ 1:45, well over 20 customers in line with multiple items and TWO cashiers. Asked the security guard who "welcomes" everyone upon arrival, he informed me the manager was in the back on lunch break. SERIOUSLY? He recommended I put my 1 item on hold. We decided to visit Ross at The RIM...there was no line and 3 cashiers on duty. However, we still ended up at our favorable TJ MAX & Home Goods where we found exactly what we were looking for...9 cashiers on duty and a pleasant experience! Thank you Jesus for good customer service! CONCLUSION ROSS Bandera Pointe is long over due in hiring qualified managers who truly value their customers as much as they do sales. In the mean time, my time and money will be...
Read moreAll my favorite shopping stores in one location. Bandera Pointe is a 851,195 sf retail property located in Bexar County at FM 1604 & Bandera Rd (SR 16) in San Antonio, TX. Bandera Pointe is situated at one of the top retail intersections in San Antonio, the heavily trafficked Loop 1604 and Bandera Road. The center offers excellent visibility from Loop 1604, and sits across the street from a 182,000 SF HEB Grocery Store. Stores include. ASPEN CREEK GRILL
BARNES & NOBLE
CARTER'S
CHILI'S GRILL & BAR
CHIPOTLE
CHUCK E. CHEESE'S
FROST BANK
GOLD'S GYM
HALLMARK
IHOP
JACK IN THE BOX
JOANN
KOHL'S
LOWE'S
MCDONALD'S
OLD NAVY
PANDA EXPRESS
PETSMART
PIER 1 IMPORTS
ROSS DRESS FOR LESS
ROZ & ALI
SEA ISLAND
SPEC'S
SPORT CLIPS
SUPERTARGET
T.J.MAXX
ULTA
URBAN AIR...
Read moreWent thru drive thru 1st, they forgot topping& flavor for the chestnut prailene, it tasted like pure black coffee So then I had hunny pull in a parking place then o went in & ordered the SALTED caramel cream brulee latte They kept making everyone's behind me, so I walked over to the girl and said" do you have an order for Sue?" She looked I the cups & said 3 more then yours"??? The girl next to me said "Omg I got here,way after you & I already got mine" I said " I know & so did those e girls over there & that guy!!!!". Then about 10 more min. A guy started making mine he forgot the whipped creme for the top, the caramel & that shaker seasoning" do I just took it & left. I order the Venti size but I won't be going to the one in...
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