Swung by last night for a nice cheat meal with my boyfriend. Approached the drive thru speaker and went unacknowledged for about 2 minutes - we were looking over the menu & had no cars behind us so no biggie. When finally greeted, I asked for a moment as we were finalizing the order and the response was a huge overly exaggerated sigh followed by a rude “OK.” Placed our order with the least enthusiastic person I’ve come across - shrugged this off. We get to the window to pay and despite the drive thru menu and restaurant windows being riddled with advertisements of the chicken sandwich, we are now told they have no chicken. We ask to change the order to an impossible whopper and of course, they are out of this too. We ask for a regular whopper and celebrate that this option is available. Then I am asked to repeat our entire order because they cleared everything from the system. My patience is depleting rapidly at this point. We pay and sit waiting for a few minutes when the window opens back up so we can be told that since we decided to order nuggets, they had to drop more so we need to pull around to the front - oh, sorry, did we inconvenience you? We pull around, wait, and finally our food is brought out to us. We did a quick glance to make sure it was there but the car was dark so it wasn’t until we got home that we noticed they didn’t even bother to fill our fries up. I wish I took a photo of both fries because combined they filled up 1 container. The fresh nuggets dropped were indeed hot but the wait for those caused the rest of our food to be cold. Absolutely disappointing experience at this Burger King & we definitely will...
Read moreWouldn’t know if the food was good because the service is so bad, I didn’t even get any. I walked into the Burger King at 822 e Evans rd San Antonio tx around 2:45 pm. A woman was behind the corner, taking care of drive-through orders. She saw us and said she’d be right with us. Three minutes later, she saw us again and said sorry, I’ll be right with you, and then proceeded to pour some more drinks and help people at the window a couple minutes later a gentleman came forward to take our order. I wanted to order the three dollar impossible whopper for whopper Wednesday but he said it wasn’t possible that you can only get a regular Whopper. He then established that I could order it through the app. So I showed him my code on the app after a couple minutes, not be able to figure it out. The woman who initially greeted us came over and helped him with the code, and got it to work. I then proceeded to order impossible whopper, and he said it would be full price, despite going through all of this and going through the app. Terrible experience and a complete waste of 10 minutes and I left the Burger...
Read moreI came here at about 9:30 pm last night for a late snack. I wanted to order inside but it turns out the inside lobby was already locked, so I said oh well I'll just go through the drive through. When I approached the speaker I was greeted by an unwelcoming "We're closed." I replied that it was only 9:30 and that Burger King should be closing at 10. Following that, the manager just told me "You good" a couple of times. I decided that this was wrong so I pulled up to the window where I spoke to the manager face to face. While talking to Malik, it was very hard to understand him and I had to say "excuse me" a good five times to finally understand what he was saying. From the very few words I could understand, I gathered that he was trying to tell me that this location closes at 9. Then, I pulled up my phone to show him it closes at 10. All he told me was "You good" and I just drove off in disbelief with the unprofessionalism of this place. I will not be returning...
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