I have visited this place twice,first time great experience tamales were awesome. Went there today bough dozen they were great so I went back in and got a second dozen and noticed they were closing for the day. Didn’t get far got a sour smell in car check the tamales and the smiled bad went back and boy I won’t be going back I explain to you who I believe was the owners that the first dozen I bought was great, but the second may have been a little past, that triggered some kind of defense mechanism on them to where it actually was a shouting match outside over a dozen of tamales Like I said, the first two dozen I bought and the first one I bought that day were good. The third one was bad owners of businesses should be able to take good and bad criticism and work on that not attack their customers on a personal basis, which is what this business owner did .
I’ve have also noticed that the business owners don’t bother to take the time to respond to the customer or even acknowledge the customer’s response to their business.
As a retired general manager of a local business these owners need some customer service education.
Like I stated in the beginning the food was not the problem it was GREAT tasting but the owners were something else.
I I’ve heard this place has been around for many decades, the original owner must be gone cuz these people that took over have no...
Read moreI went yesterday Sunday 2-23-25 a got all meat Barbacoa she came back a gave me all fat so gross! Then I Decided to getTamales 🫔 Shouldve known better after looking at the Barbacoa! omg they were the Worst!! They were OLD THE MASA looked like they just warmed them up from the Christmas holidays what they had left. I’ve never been so disappointed in my life like I was yesterday waste of $ And they gave you old masa too! that’s why they say no refunds because they make it ahead of time and leave it frozen for you when you come in they warm it up! This place has gotten lazy with their food, With so many workers, I don’t see how! But the owner is the one that does the cooking and I believe he’s already overwhelmed with all the stress that comes with it! That’s not right, making the food days or months prior instead of the night before! I will not be...
Read moreI saw them on one of the local news channels during the week. The lines were long inside, parking was a wait but the service inside was great. The barbacoa all meat is very greasy (purchased 1/2 pound), tamales have a good masa flavor but the pork in them are pale in color/chunks that the masa breaks/crumbles masa is too thin for the chunks (1/2 dozen), the whole beans are bland (pint), their menudo (pint) is good. I'm glad I bought half pound to try only. I prefer La Grande tortilleria or Culebra Meat Market for their barbacoa/tamales plus those have special deals. Overall, not all that great like the owners claimed on TV. This is my opinion and you are welcomed to go try them...
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