Subway — Restaurant in San Antonio

⭐️⭐️⭐️ Stellar Service, But Cleanliness Needs Serious Attention

This Subway, located inside the Walmart, delivered a mixed experience—but let me start with the highlight: Lina. From the moment we walked in, her warm greeting, kindness, and upbeat energy really stood out. She made ordering a sandwich feel like a genuinely positive experience. Lina was an absolute pro—friendly, fast, and full of personality. She’s the kind of employee that makes you want to come back.

Now for the reason behind the 3-star rating: cleanliness. I couldn’t help but notice visible dust and dirt throughout the store, especially in some pretty concerning areas—namely the vents above the food prep line. They were caked in grime, and the ovens looked like they hadn’t seen a proper cleaning in quite a while. When you’re watching dust hover over your food, it’s a little hard to fully enjoy the meal.

Overall, this Subway has great potential—especially with someone like Lina behind the counter—but it’s in serious need of a deep clean and maybe a small renovation. If they address the hygiene concerns, it could easily earn a higher rating. That said, if you’re nearby or shopping at Walmart, it’s still worth stopping by—just keep your eyes on the sandwich,...

🚨🚨🚨TAKE YOUR BUSINESS EISEWHERE!!!! First time ordering from this location via delivery app. There was an unfortunate glitch on it during ordering is what seems to be the issue Sandwich arrived on time HOWEVER was not the sandwich that should have been ordered .. Sandwich had 10 sauces which only 2 were indicated as wanted in the app. No cheese not toasted etc Tried to eat it as I'm not one to send food back.EVER. This sandwich was inedible...all the veggies were sogged bread sogged couldn't taste anything but all the sauces. Called the store politely explained the situation.... employee answers, says "uhhhhh... well....idk thats what you ordered" Again explained...he says let me call my mgr....mgr basically says too bad not my problem. I wasn't looking for a free sandwich if I was able eat this one I would've, I just at least wanted a replacement at any time...I didn't even want a refund just the sandwich I ordered! Employee refused to provide mgr name or his. Will definitely not be giving my money or business to...

i walk up, there’s a sign that says “be back in 15 minutes” nothing about when they left.. could have been 30 minutes they were gone already for all i know. idk. so i wait for a couple minutes, i notice2 girls chopping it up in the corner.. they look in my direction, nothing.. i wait a couple more minutes one pops up, she’s nice, whatever i start placing my order, i ask for pickles and jalapeño. she’s out of pickles and jalapeño, i noticed none of the soda had been filled all the fountain drinks are all out, so im thinking nah they aren’t out, they just don’t want to make the extra effort to go get the pickles and jalapeño. i could be wrong but idk man, not cool.. the second girl popped up and had attitude for the guy ordering behind me so i just dipped. not cool. terrible service especially the second girl, like the customer made her take that job. you don’t have to work at subway bro. no manager nothing. if they were eating or on break, all they have to do is, one stays working the other one has their break...