Wingstop — Restaurant in San Antonio

I placed my order at 1045 pm arrived at the restaurant at 11pm and my wings were not ready I had to wait another 30 mins or more for my order then I get home and my wings were wrong. They made my wings wrong 3 times. I called to tell them that they didn't put Parmesan on my wings or my fries and they told me that I had to take my whole order back. It was closing time I had 10 mins to get there the manager got on the phone and hung up on me knowing I was waiting to speak to him very unprofessional of him. I explained to him the situation and he told me that there was nothing he could do. I told him I was on my way over there so he could make my order right while all his employees were in the background yelling stuff. He told me the fryers were off already so I told him to give me a refund then he said he couldn't. So he then says he's gonna make my order again. When I get there he comes out for the wings thar they made wrong. I wait another 30 mins outside in my car he finally brings out my order. I get home and my order is still wrong and they didn't even give me my 2 strips I ordered. My original order was a 10pc combo meal with 5 garlic parmesan and 5 lemon pepper and garlic parmesan fries and 2 regular hot strips. I contacted customer service and reported this horrible visit I had. The order I ended up with was 10 garlic parmesan wings not all flats and my old fries with a bunch of parmesan thrown on top of them and no chicken strips. My wings are not even cooked all the way so I'm going back tomorrow with...

Give This Wingstop Employee a Raise (and Maybe a Lifetime Supply of Wings for also sharing my name "Raul")

I don’t usually write reviews unless something truly moves me—and today, it wasn’t the wind, it was the wings. I stopped by this Wingstop expecting the usual: decent food, decent wait time, and that faint smell of buffalo sauce that clings to your soul for the rest of the day. But then—boom—this employee changed the game.

Not only did they greet me like I was a long-lost cousin returning from war, but they also managed to keep their cool while juggling orders, phones ringing, and a fryer that sounded like it was auditioning for a thunderstorm. My order came out exactly right—crispy, saucy, and so hot it could’ve been fresh out of a motivational speech.

It’s rare these days to find someone who makes customer service look easy, but this person did it with a smile and maybe a sprinkle of magic (or lemon pepper). If Wingstop ever decides to hand out medals instead of ranch cups, this employee deserves...

These wings changed my life. Management deserves a medal.

Okay. First of all, shoutout to the management at this Wingstop because whatever leadership sorcery they’re doing back there is WORKING. The operation is smoother than a fresh batch of ranch. Wings coming out hot, orders correct, vibes immaculate.

Now, let’s talk about the food — I took one bite of the lemon pepper and briefly forgot my own name. The Mango Habanero had me sweating, crying, and reaching for more like a spice-loving maniac. The fries? Basically potato confetti from heaven. And the ranch? If I could legally marry a condiment, I'd be planning a ranch-themed wedding right now.

Management, if you’re reading this: thank you for running this place like a flavor fortress. Promote yourselves. Give yourselves raises. You are the unsung heroes behind my buffalo-sauced enlightenment.

In short: 10/10. Would eat again. Probably already on...