Alamo Pizza & Wings — Restaurant in San Antonio

I have been going to this restaurant for many years now. I have no idea what these other reviews are talking about. I'm about to go again tonight. The food has been exactly THE SAME every single time I have gone there. It has been absolutely delicious. Unfortunately, it seems that some reviews are skewed, in that they have never been to this place before. We all know that different restaurants will do things differently. Go to any Italian type restaurants and you will see this immediately. But, to have such incredible expectations, and then when they aren't met people will totally bash this restaurant, its the most absurd thing ever! It may not be of everyone's liking, but this place serves quality food, and if you know anything about small restaurants that aren't part of a chain, then no, you aren't going to get refills to your hearts content.

I ALWAYS get lasagna, pizza rolls, and pizza with various toppings. Sometimes a calzone, sometimes other things. Every single freakin TIME... its been excellent food. The only thing I can come up with from previous reviews is that people are lying. There was a review that said the food was bad, the price of refills was terrible even though we now live in a time where everything is expensive, and the people working were totally rude and on their phones.

With ALL those negative things in one review, that did sound like a lie. I mean, all the bad things happening all at the same time? psh! The workers have never been anything but great and attentive. As for phones... I don't judge workers in a restaurant, who am "I" to tell people what their job is. If they can take a break, then why not?!

All I am is a dedicated yummy italian food devourer and Alamo Pizza has always been top notch. If the restaurant screwed up, I'd say something about it. But, so far everything has been great. Thank you for the quality service...

I was so grateful that Alamo Pizza opened up In my neighborhood and community. We don’t have many choices to choose from. We have way too many Mexican restaurants. So it’s exciting to have Italian food and a pizza joint. I used to come here and gladly supported a small business restaurant. So on Friday 5/10/24, I stopped in to get some good food, I was craving Alamo Pizza badly. So I walk up the order counter and I see two female employees and the owner standing behind the counter. The young girls were drying plates, I was not acknowledged, not one of them said anything but just look at me. The feeling was very awkward but I’m waiting for someone to say the common “hi, welcome, what can I get for you” greeting. No one talked, wanted to speak or take my order! All this happened while the “owner”was next to them!! He didn’t seem to care either! So I walked out, looked inside while walking to my car and they were laughing! Again all this happening while standing next to the owner! The owner didn’t care to lose business or cared to have my business.

In a time where many businesses are trying to keep their open, Alamo Pizza didn’t seem to care! Word of advice, hire mature staff, not high school girls who dress in short shorts. Those young girls he hires have the worst customer service. They are more concerned with how short their shorts are than representing this business professionally! So sad since I love to support small local neighborhood businesses! Treat your customers...

Worst experience ever, We used to come to this place a lot, this place was really good but now it is completely different, We came in tonight to eat and I was hoping to eat a really good meal but instead we we got bad service from the waitresses that were there taking our order, The prices are way expensive, for that price that we spent here at this place we could have gone and bought about 10 pizzas at Peter Piper pizza, I ordered a Margarita and the Margarita tasted so ugly, It was so bad that I had to leave the whole drink there and then to top it off we ordered 4 drinks, fountain drinks and when we ask for a refill they told us that we had to purchase new drinks that there was no refill, but they offered bring us water instead, they are spending money on giving us new cups for water But they cannot give us a refill how in the world am I going to pay $6 for a drink, It was 4 drinks so if each one of us was going to ask for a refill that was going to be a total of $24 on drinks in that case I would bring my own 12 pack and sit there and drink my own sodas instead of paying $6 or $9, what if I wanted to ask for refill 3 times it would have been $9 for a drink, And then to top it off the girls that are there working there were rude really bad customer service. This place was good, good flavor good customer service, what has happened to this place. Never coming to this place ever again...