Denny's — Restaurant in San Bernardino

Worst service ever. I've been going to this one ONLY because it's the closest to me, the service is to be expected BAD but this last visit was definitely the WORST!!! Waited a good 25 min just for a waiter to take our order for drinks / coffee, finally she comes to our table where me, my mother and baby were sitting, she asked what we'd like to drink? We said, two coffees and since your here, we'd like to place our order. The waitress says, ok what would you like to order? My mother began to tell her, I would like to order the Lumberjack. I began to tell the waitress my order, which was the same but with egg whites, as soon as I was about to tell her Scrambled egg whites, she literally walked away and went to another table to take they're order! As you can imagine, we were furious and embarrassed because she had did it in front of other customers. We waited to see if she would come back to us after she took the order for the other table but she never did. She walked straight into the back kitchen. I ran straight to the manager and explained what had just happened. He seemed shocked at first and even apologize but still took his time on fixing the situation. Another 10 min go by and the waitress finally comes back to our table and says, Sorry I didn't hear you say you wanted to order, all I heard was two coffees. The waitress began to get argumentative but quietly and calmly at the same time as if we were lying about placing an order. After all what had happened, we still decided to stay because we were too embarrassed to get up and leave. Another 10 mins go by and the waitress finally brings our coffee, after taking a few drinks, my mother began to realize her coffee cup is filthy with food still stuck on it. That's was our braking point, we walked out!!! Never too return. I hope you do a full investigation regarding my Complain and others from what I've seen on their reviews on the internet. I hope you look into the video cameras to see for yourself, the very poor service we ...

Called and was told wait was 10 mins. Asked to add our name to list as we were on our way from another! Denny's with 30m wait. Told no problem. Got there and mgr said that girl was new and didn't know couldn't get on list over the phone. (Even so, I feel like she should have honored the girl's word even though she was wrong.) Was told wait would be 10-15m. Were seated after 25-30 mins. It was another 15 before someone ( ot our server) came to take our drink order. It was 40 mins before our foos order was taken. Our server said it was his first day at this location (had come from a different Denny's) and he was very friendly. But the time was unacceptable. He literally came to our table 5+ times to tell us he would take our order soon. He should have just taken it. He was hustling and smiling but soooo inefficient. He also told us he would give is some kind of compensation for the wait. He didn't. The whole time there was a girl at front counter putting lids on kids cups and the manager was also standing at the front counter the whole time. She was doing tye wait list. Seems not best use of her time when so busy. The girl doing cup lids could have done wait list! We were there 2 hrs, of which only 15 mins was eating. We ended up having to rush lile crazy to get ready for an event we had that afternoon when we should have had plenty of time. Food was good....

★★★☆☆ "The Most Okay Meal of My Life"

If you’re looking for a meal that will neither amaze nor disappoint, boy do I have the Denny’s for you! From the moment I walked in, I was greeted by a perfectly nice but forgettable host who seated me with the efficiency of someone who has done this a thousand times before. The server was friendly, in the way that a neighbor you only wave to would be, and took my order without any unnecessary enthusiasm.

Now, the food—ah, the food. If Webster’s Dictionary had a picture next to the word "average," it would be a steaming plate of what I ate. The eggs? They were cooked. The toast? It existed. The bacon? It was bacon. No more, no less. The coffee had that signature just enough caffeine to keep me conscious taste, but nothing that would make me write home about it (or even text a friend).

The atmosphere was exactly what you'd expect from a Denny’s: fluorescent lights, the faint smell of syrup that never quite leaves the air, and a hum of background conversations that could lull you into a gentle coma.

Would I go back? Probably, but only because I know exactly what I’m getting—an experience so neutral that it cancels itself out. If you want the culinary equivalent of a shrug, this...